Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Mark Passen

Excellent service, fast payment, So easy to deal with customer care people. Would definitely recomment Lemonade Pet Insurance

The people at Lemonade are a pleasure to deal with. I have gotten great service and very fast payment, sometimes within minutes. I found the premiums to be reasonable as well. I would highly recommend Lemonade. So much better than my last Pet Insurance company.
5

out of 5

POSTED: | BY: Chris Annett

Outstanding pet insurance. We tried others.

My parents rescued two of 3 little girl kittens. They support my kitties. They have lemonade after having Petplan. They were unhappy with Petplan and researched and decided lemonade was number one. We switched all healthy pets to lemonade. The golden had two front leg injuries so they added lemonade as a backup pet insurance for anything else after Petplan pays out first. If covered. No double dipping. They pay things that Petplan doesn’t. Just for the golden everything goes to Petplan first, lemonade second. All other pets/service animals are on lemonade. Thank you.
5

out of 5

POSTED: | BY: Annie Schwartz

Simple process, great communication

Excellent!
5

out of 5

POSTED: | BY: Jessi Rochel

Super Smooth and Easy

Lemonade Insurance was super easy to sign up for online and filing claims is incredibly quick and simple. Would highly recommend. The quote was also the most affordable one I received after checking multiple options and was the most comprehensive for what I was looking for.
5

out of 5

POSTED: | BY: Lauren Presto

Easy

Ive had a great experience with Lemonade so far ! It's easy, I get reimbursed quickly and how they say I am supposed to , and I haven't had any trouble yet ! Glad I picked Lemonade.
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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