Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Heather Hubert

Quick and easy!

The easiest process ever when making claims ! Money goes straight into your account once completed . Not one issue !
5

out of 5

POSTED: | BY: Lisa C

Look No Further, Lemonade Is the Number 1 Pet Insurance on the Market

I wish I would have heard about Lemonade sooner! After I adopted Quigley I enrolled him on the same policy as my senior dog with Healthy Paws, but Healthy Paws is not flexible, the vet services they cover is limited and the deductible doesn't make sense for a young dog like Quigley. I started looking around and enrolled him with Pets Best, what an epic mistake. I filed a claim and it took 2 WEEKS for them to pay the claim. Finally I learned about Lemonade, I laughed when I heard the name but I thought why not and boy was I surprised at all the options I had, they would cover some services during annual wellness exams, a few vaccinations, all I had to do was select what I wanted. His monthly premium is very reasonable in comparison to the other two companies I used. After Quigley's last wellness exam, I sat down to file the claim and what a breeze! I got online with a rep, they provided me with an email to send the invoice, immediately they had it open and I started plugging in services, vaccines and fees associated. When i was done I was told the money was wired to my account. HOLY POOP! It was that easy. Meanwhile Healthy Paws charges me a ton, they raised my monthly premium just a few months ago, swearing it wasn't because my old girl was turning 11 or she had been diagnosed with diabetes and I couldn't move her to another plan since she now had a pre-existing condition and no other pet insurance will cover that. If you want cutting edge pet insurance who knows what pet parents need with a common sense approach then look no further, sign your furry/feathered family members up for Lemonade Pet Insurance. You won't regret it. At least look at what services they can cover, It will surprise you.
5

out of 5

POSTED: | BY: Amber Cornwell

Best customer service

Super friendly and helpful customer service. Always very good with communicating and keeping me up to date with my claims.
5

out of 5

POSTED: | BY: Carole Brokos

Mrs.

Excellent service!
5

out of 5

POSTED: | BY: Robin Bambauer

First claim was a little stressful as it took quite a while

Very happy in the end. Paid my claim even though it took a while. What a help with my finances and a young wild puppy.

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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