Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Sarah Scheinoha

Super Pleased

We’ve been very happy with the coverage and service with Lemonade. They cover the things they say they cover, it’s very easy to file a claim and reimbursement is very timely. The payments are direct deposited in a matter of days. I expected any pet insurance claim process to be much more complicated and take longer. But this works out great.
5

out of 5

POSTED: | BY: Giovanna Capobianco

Had a great experience with my first claim

They are very easy to contact, great customer service, fast with processing claims.
5

out of 5

POSTED: | BY: Rajesh Gadde

Super easy, efficient

It was super easy to claim, amazing super and no hassle to call.
5

out of 5

POSTED: | BY: Michael Taylor

Excellent service

Signing up and getting a quote was quick and easy. Claims are processed in less than 24 hours and checks are cut within days. Overall, we are glad we signed up with Lemonade.
5

out of 5

POSTED: | BY: Keith Owens

Superior service and thoroughness

The best experience from ANY insurance company I have ever used!
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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