Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Susan Sokol

Excellent Pet Insurance

The coverage is a Excellent. First, I was worried about it because I had another company that was great until my dog passed. But, it cost a lot more.
5

out of 5

POSTED: | BY: Michael Seltzer

Lemonade comes through consistently

Lemonade has been consistently easy professional prompt courteous and concerned Bottom line they pay claims quickly and with ease Highly recommend
5

out of 5

POSTED: | BY: Robert Lloyd

Very easy and fast response to claims

The process to get insurance and make my first claim was fast and easy. I was reimbursed for the shots my pup got in 5 min. I feel very confident that Trixie will be well protected in the future.
5

out of 5

POSTED: | BY: Kelly O’Shea

Simple

This policy is easy and less stressful on me financially-claims are paid almost immediately (which I love!) so all I have to concentrate on is loving and giving the best care to my 4 legged child.
5

out of 5

POSTED: | BY: Robin Barnhart

Amazing! So easy to use the app

Lemonade is so easy to use. I submitted my bill and they reimbursed me immediately.

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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