Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Toni Leslie

Using Lemonade is simple and quick and such a relief to have.

My first time filing a claim was for a very sad situation with my pet and Lemonade was simple and quick when it came to reviewing and settling my claim. A great relief to have for making sure you can get the very best treatment for your furever love.
5

out of 5

POSTED: | BY: Patricia Meyer

I am the owner of this pet insurance for my dog Sammy and I am doing the review because I am impressed with the service.

Awesome service. Very easy process for reimbursement. Money deposited within 3 days.
5

out of 5

POSTED: | BY: Emma Leacy

Prompt service

Great service and easy to make a claim.
5

out of 5

POSTED: | BY: Ryan ORorke

So happy to have this insurance for my amazing dog Percy!

Fantastic!
5

out of 5

POSTED: | BY: Tracey Ament

Highly Recommend

Staff has been wonderful & caring . Website extremely user friendly. Quick turnaround time. Glad I choose Lemonade!

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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