Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Cedric Wilson

I love the support since it was quick and efficient.

I love having lemonade.
5

out of 5

POSTED: | BY: Dalia Baca

Super easy

Lemonade has been super easy and convenient.
5

out of 5

POSTED: | BY: Luis Vega

Excelente!

Yo recomiendo mucho esta insurance porque es muy honesta y fácil , quieres algo simple y que cumple ! Esta es la mejor opción, yo y Samuel estamos felices , thanks
5

out of 5

POSTED: | BY: Elaine Hubler

Great customer service!

Great customer service, very easy to work with!
5

out of 5

POSTED: | BY: Laura Thomas

Best decision

I am so happy we switched to lemonade. We have had another insurance since we adopted Sansa and it was such a waste. They didn’t cover anything and the prices kept going up and up and up. We switched to lemonade and it’s already paid for itself (not literally but close). Submitting claims is so easy and the refunds are super quick. I’m so happy we switched and anything we don’t get back goes to charity so honestly that’s a huge win. Do yourself and your best friend a favor and cover them with lemonade!

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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