Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Megan Maynard

100/10 Would Recommend

Oh Em Gee. If I could give this 1,000 stars I would. We recently got a new puppy and I know vet bills can be costly especially in emergency situations so I knew we should probably get insurance. I shopped around but Lemonade was so easy and so friendly. I paid a little more a month for preventative exams because I know puppies have a lot of well checks. He had his first one a few weeks ago and I was able to submit the claim through my app and was reimbursed immediately. Everyone at Lemonade I have come in to contact with has been an absolutely joy and the process has been so easy!
4

out of 5

POSTED: | BY: Dorothy McKillop

Excellent Service!!!!

I thought the ease of the claims (i had 2 dog claims) Wellness claims for both pets. I thought since I had the best plan of 90% coverage I would have seen more than $360 of $885 returned to me. Not pleased with the outcome but they were very quick at answering the claims.
5

out of 5

POSTED: | BY: Lance Engle

After being a member for just 2 months with a couple claims, they live up to their advertised claim of fast claim handling.

After being a member for just 2 months with a couple claims, they live up to their advertised claim of fast claim handling. I am impressed!
5

out of 5

POSTED: | BY: Dabe Rybicki

Amazing!

This was the easiest and most friendly company to do business with regarding insurance. I would recommend to ANYONE!
5

out of 5

POSTED: | BY: Suzzette Fromkin

Super user friendly

It’s super easy to use app the claim agents are super friendly. I just love it ! I always recommend

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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