Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Theresa Bowling

Excellent Customer Service!

Lemonade has exceeded all of our expectations! We filed a claim for our dog who ingested a toy and it was approved within days. From the ease of filing the claim, to the rapid response, to the direct deposit into our bank account was lightening fast. I highly recommend Lemondade!
5

out of 5

POSTED: | BY: Meghan Pilarski

Quick, kind, and easy to work with!

I love this company. We just got another puppy and immediately added him to Lemonade insurance. Extremely easy to work with and affordable!!
5

out of 5

POSTED: | BY: Sam Hernandez

Great, easy and fast!

Money well spent! I can sleep at ease knowing that my little princess is taken care of.
5

out of 5

POSTED: | BY: Martine Louisma

Grateful for Lemonade!

I am so glad I got Lemonade insurance! My pup got sick and my Vet bill was super high. I was able to make a claim and get support with my vet bill quick with the help of Lemonade. I 100% recommend!
5

out of 5

POSTED: | BY: Rebecca Prince

Excellent and immediate service!

Great coverage
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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