Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 809

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Adam McLane

Great first experience

My dog snorted a foxtail up her nose and lemonade made the claim process simple and paid my claim the next day!
5

out of 5

POSTED: | BY: Kaila Williams

Best pet insurance!

We have pet insurance with Lemonade for only a few months now. Everyone with Lemonade have been extremely friendly, easy to talk with and very helpful.
5

out of 5

POSTED: | BY: Janet Wilson

THIS WAS A FAST AND EASY SERVICE FROM SETTING UP THE INSURANCE TO THE CLAIMS PROCESS!!!!

LEMONDAE MDE IT VERY EASY TO SETUP THE INSURANCE AND ALSO FILE CLAIMS. it WAS A QUICK AND EASY PROCESS. i RECEID MY REFUND THE FOLLOWING DATE AFTER THE CLAIM WAS FILED.
5

out of 5

POSTED: | BY: Lynn Griffin

Awesome

This company is awesome! Claims were responded very quickly.
5

out of 5

POSTED: | BY: Debra Lewis

No regrets choosing Lemonade

I’ve seen so many people disappointed with their pet insurance. Claims not paid. No customer service. Etc. I was nervous when it came time to submit Sadie’s claims which included a knee surgery claim. Those nerves quickly went away. Chelsea was GREAT. the communication was phenomenal and all of my claims were paid within a few days of submission. I have zero regrets with Lemonade and have been recommending them to anyone who will listen

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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