Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Debra Lewis

No regrets choosing Lemonade

I’ve seen so many people disappointed with their pet insurance. Claims not paid. No customer service. Etc. I was nervous when it came time to submit Sadie’s claims which included a knee surgery claim. Those nerves quickly went away. Chelsea was GREAT. the communication was phenomenal and all of my claims were paid within a few days of submission. I have zero regrets with Lemonade and have been recommending them to anyone who will listen
5

out of 5

POSTED: | BY: Victoria Battison

Great and easy to use

East to sign up. Comfort of mind for our pup’s care. Quick easy reimbursement.
5

out of 5

POSTED: | BY: k d

EASY PEASY!

honestly i ditched my first pet insurance because any time i submitted a claim- NOTHING WAS COVERED. they always found some reason or excuse and subsection of a rule for why (x) wasn’t covered or reimbursable. Lemonade makes it so easy to submit a claim with all of its documents and everything that said it would be covered (% of) in my plan WAS ACTUALLY REIMBURSABLE.
5

out of 5

POSTED: | BY: Marissa Shamansky

User Friendly, Great Customer Service!

I did unmeasurable amounts of research the first year of my pups life regarding pet insurance. I am so happy with my choice! After numerous emergency vet visits for a barely 1 year old I decided to bite the bullet and purchase a plan. Since then this plan has paid off 10 fold. The claims are approved within days and the funds send straight to your account within days. Knowing I can afford the vet no matter what gives me the peace of mind I can give my pup the care she deserves. If you’re thinking about it, just do it!
5

out of 5

POSTED: | BY: Taryn Abrams

Insurance made easy

Lemonade has good coverage and great customer service. They are quick to refund for claims submitted, and their representatives are all very nice to work with.
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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