5
out of 5
POSTED: | BY: Gonzalo Tobar-Marquez
Super efficient and fast service/response
Claims are handles quickly and efficiently. The claim filing process is very to follow along.
4.9
out of 5
Number of reviews 805
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Rosalinda Quiroga
A caring and responsive team all the way around!
Excellent service and care from this Team!
Highly recommend Lemonade Pet Insurance.
5
out of 5
POSTED: | BY: Brenden Molano
Very Good Coverage, Price, and Customer Satisfaction
I have to say that I am impressed so far with Lemonade. They were the cheapest for the same coverage over other insurances I've looked at. Everything is easy to understand and the process for filing a claim is simple once you get use to it. I've had a very positive experience with Lemonade and have no complaints.
5
out of 5
POSTED: | BY: Amanda Mcdermott
Great service, super easy to use!
Super helpful staff and great coverage- would recommend.
5
out of 5
POSTED: | BY: Erica Williams
Makes Insurance Easy
I absolutely love Lemonade. I use them for my apartment renters insurance and my pet insurance. It is so easy to set up a policy, the rates are super fair, the app is user friendly. I had to file a claim last week for my cat Walter. The app walks you through it step by step. Within 10 minutes my claim was filed and in a few days the $ was in my account. Really love their services!
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet