Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Suzanne Sheehan

Great plan and super easy to file claims!

Very happy with my coverage thus far especially the ease with which claims are submitted and processed.
5

out of 5

POSTED: | BY: Erin Sherman

Ease of Use is Great

Lemonade has been terrifically easy to use. I just open the app and upload my claim. I have the money quickly too.
5

out of 5

POSTED: | BY: Casie Maddox

Very easy and quick

Easy to sign up easy to submit a claim fast pay back
5

out of 5

POSTED: | BY: Sandy Fox

Awesome claim service

I've never had pet insurance but did ALOT of research to find the right and most affordable coverage/policy to meet our needs. I finally chose Lemonade. Our great dane was 9 wks old and went for her forst "well" check. She recieved her 2nd set of vaccinations, fecal and microchip. My bill was $98.50 at checkout. I paid it and as soon as I got home I uploaded my document (vet bill) and literally by the time I uploaded it,I was sent an email saying claim was approved and by the next day I was reimbursed $88.00 !! Like WOW. I'M SUPER IMPRESSED, Thanks so much for such quick claim service.
5

out of 5

POSTED: | BY: Ramune D

Very happy customer!

Lemonade helped us so much when needed. Georgia was diagnosed with heart worms. Lemonade handled my climes without any problems or issues. The Climes were approved. Highly recommend for any pet owner.

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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