Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Leyna Gibbs

Easy

Very easy to file a claim. Received the reimbursement within a week, and it was automatically deposited into our bank.
5

out of 5

POSTED: | BY: Wendi Kaye

Lemonade is the best!!!! Rate them higher than 10

I have been with lemonade since I got my dog Sammy. Everyone’s lemonade has been extremely professional and helpful. I recently had Sammy for his first yearly check up and I got paid back the same day that I entered my claim. They are fast efficient excellent customer support and I would recommend them to anyone and have done that already
5

out of 5

POSTED: | BY: Cait Rather

Easy & fast!

This was my first claim with Lemonade. It was just for a routine vet visit with blood work, shots and a check up. I filed the claim sitting in traffic - on a Saturday - on my way home from the vet & I was helped and my claim approved almost instantly. It was so quick and easy, I was shocked. This sounds like a paid for review, but I promise it’s not - they paid for everything except her pre-existing condition needs, which was expected. I definitely don’t regret buying pet insurance and had been on the fence for years. Glad I found lemonade!
5

out of 5

POSTED: | BY: Trisha Meyers

Best Pet Insurance Ever

I’m very happy with the pet insurance Lemonade,So very easy to put in a claim . Very easy ,Step by Step . Highly recommend!! Give them a try for yourself.
5

out of 5

POSTED: | BY: Shane Harwood

Could not have been easier.

Recently purchased pet insurance for my senior dog and made a claim for the first time. The process was super easy using the lemonaid app. You answer a few questions, upload an invoice and receipt and literally the claim was processed and approved in seconds. The reimbursement was in my account the next business day. Could not have been happier with the process from start to finish.

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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