Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Maria Vasquez

Very fast to help and understanding, they really do care

When our dog was attacked we were so worried, but knowing that we had Lemonade insurance for her took away a lot of the worry. They make it so affordable to have your pet insured and help make the process so easy. Im glad I was recommended their service. I use other of their services as well. There's no company out there like Lemonade! I recommend them to everyone.
5

out of 5

POSTED: | BY: Mark Snyder

Fantastic and easy

This has been one of the easiest and fastest responding sites I have ever been on. People are very friendly and prompt.
5

out of 5

POSTED: | BY: Carolyn Quinn

Quick, professional service!

I’m so pleased with the prompt/ professional and quick refund Lemonade gave me!
5

out of 5

POSTED: | BY: Kelly Mayer

Incredibly easy and helpful!

Having pet insurance through Lemonade gives me peace of mind that I can take care of my kitty in an emergency. After his annual checkup, I was pleasantly surprised by the reimbursement I received for my claim. The app is incredibly easy to use, and I love that they donate unused money to a good cause.
5

out of 5

POSTED: | BY: Sara Caban

Great!

Lemonade is very easy to use to submit a claim and explaining your policy to you and often call to follow up and explain claim coverages. They always seem to care about my pet's health and wellbeing! Also their customer service is great!
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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