Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: alyssa Lifrieri

Lemonade makes submitting claims so very easy! Thank you for great customer service

My niece recommended Lemonade for insurance for our dogs and it is the best insurance coverage and service I've ever received. The mobile app makes it so easy to submit my claims and interact with the group. It's easy to use and always super quick getting a response. Thank you for making insurance easy for once. My health insurance company can use some tips from your team!
5

out of 5

POSTED: | BY: Harley Kettle

Saves my butt!

This past year with my basset hound has been quite eventful. We have had to take him into the emergency vet 4 times this year so far. We ended up getting insurance after the first 3 vet visits. He just had his annual vet visit, they cover $55, so I only had to pay $10! So far so good.
5

out of 5

POSTED: | BY: Thuy Mai

Best and most efficient pet insurance ever!

When my bill for my dog’s injury came in, the process to get my reimbursement from Lemonade was extremely quick and easy!
5

out of 5

POSTED: | BY: Kavya Sivakumar

I never thought insurance could be this easy!

It was too easy to submit a claim for wellness exams for my cats. They asked me for info one bit at a time, and even remembered it when submitting for the second cat! Within literally one second, the claim was accepted and I saw the money very soon. It was too easy!
4

out of 5

POSTED: | BY: Kadijah Spence

convenient and efficient

filing a claim is easy when it comes to procedures it's unclear which pet care products I can claim for I wish the claim amounts were a bit higher for kitten policy
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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