Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Wendy Hall

Fast and easy to submit claims and get paid

I submitted my claim easily in minutes and reimbursed the next business day!
1

out of 5

POSTED: | BY: Nirmala Thomas

Worst Pet Insurance

Will never recommend Lemonade Pet insurance to anyone. They try the best not to provide reimbursement. Everything becomes a pre-existing condition. They just want insurance money from the customer. No help to them. WORST!
5

out of 5

POSTED: | BY: Erica Harris

Quick and Easy

Lemonade surprised me with reviewing, approving and paying out my claim within just a few days. I had a different experience in the past but they more than made up for it this time. Thanks!
5

out of 5

POSTED: | BY: Francine Hyman

Easiest claim process

Being able to snap a picture of my invoice added to how simple it was to file a claim. My preventive claim was immediately approved and paid. I'm in awe.
5

out of 5

POSTED: | BY: Lisa Hoover

Ease of filing a claim

I neutered my dog Frankie and that afternoon I filed a claim and was finished within minutes. All you need is a copy of your receipt from the vet.

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

Get a quote today

Leave a review