Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Laura Workman

Great service!

Great service and the app was easy to use!
5

out of 5

POSTED: | BY: Bhagya Baburaj

Life saver

Unexpected bills are quickly and smoothly covered by Lemonade and possibly the best customer service I've experienced till date. Cannot count the number of times I've recommended lemonade to people. So good. Keep up the bad ass work y'all
5

out of 5

POSTED: | BY: Darielle Petrucci

Easy!

Lemonade insurance made filing a claim and getting money for the bill quick and easy!
5

out of 5

POSTED: | BY: Shane Hoffman

Easy

This is the first dog I've ever bought insurance for. With the initial investment in a Berner insurance seemed like a good bet. When Barli decided to eat a skein of yarn a couple weeks ago, that bet paid off. Two days at an animal ER. Luckily no surgery was required, but the bill was rather large. It took all of 5 minutes to make a claim with Lemonade, and the claim was approved and paid within three days. Will maintain Lemonade coverage for Barli for as long as I have him.
5

out of 5

VETERINARIAN: Crossgates Veternary

POSTED: | BY: Peyton Rawls

Very helpful

I am very glad to have Lemonade so that I can have the best care for my beloved puppy. They are very friendly, professional and helpful. It was a little unclear what was covered and what was needed for our initial exam… but overall the experience was great. I highly recommend them!

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

Get a quote today

Leave a review