Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
4

out of 5

VETERINARIAN: Caring Hands

POSTED: | BY: Maria Fischer

Easiest claims process I’ve ever used

Simple, quick process that can be done with cell phone. Fast reimbursement. Pleasant staff. I highly recommend.
5

out of 5

VETERINARIAN: Waterford Animal Hospital

POSTED: | BY: Cindy Newton

Ms

In my opinion I think lemonade is the best insurance I've never had a problem they've always been quick to do any claim I've had and I get paid within a few days very happy with them.
5

out of 5

POSTED: | BY: Patricia Brown

Very nice

I always know that when I file a claim or have a question that the person who helps me will be kind and friendly.
5

out of 5

VETERINARIAN: Animal Urgent Care

POSTED: | BY: Tom Goodwin

Super fast and easy.

I kept putting off doing my claim because I thought it was going to be complicated and frustrating but I was wrong. The system was incredibly easy to use. The response time was very quick and within a few days I saw my money hit my account. I’m a fan
5

out of 5

VETERINARIAN: Animal Hospital in Fairfield

POSTED: | BY: Shawn Wallace

Peace of Mind

I don’t want to have to use my insurance. If I do it means my dog is sick or injured and that just breaks my heart. However, having Lemonade as our pet’s insurance company has been a big relief to us. The claims process is easier than ordering a drink at Starbucks for my wife. And I think I get reimbursed faster too. I have never had insurance for my dogs in the past but based on my experience with Lemonade I will have it from now on.

Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet

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