Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Matthew Smith

Super Quick and Easy to Use

I've used Lemonade for my previous claims and it couldn't be simpler. They actually caught some things after my first submission that i didn't put in and were able to quickly adjust and help me save more money on my claim. Nothing but positives in my first two months of Lemonade.
5

out of 5

POSTED: | BY: Cyndi Pariseau

The claim was approved the day I submitted and the reimbursement was in my account the day after that. Very Impressive.

It was easy to submit Sassy's claim on the Lemonade App and it was paid the next day. Customer Service called me to make sure I knew it was approved and to let me know the money had been deposited into my account. I was very pleased with how smoothly & easy it was to submit a claim.
5

out of 5

POSTED: | BY: Jeffrey Altman

The service excelled both in performance and the quality of the representativ

I couldn't ask for more. I am very pleased with the policy and the perfomance
5

out of 5

POSTED: | BY: Linda Broome

awesome

I love this experience
5

out of 5

POSTED: | BY: Melissa Ricci

Grateful we had Lemonade!

Lemonade made a not so great experience feel better with the easy to navigate claims process
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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