Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Andrea Villela

Best pet insurance out there

It's my first time having a pet with my husband so we are treating her like our baby since we don't have kids. Knowing that we have an insurance for her gives us a peace of mind. We did our research and the one that conviene us was Lemonade. So far it's been a great experience, very fast and easy to use with the App. They communicate very well via email. So no complaints here. We are looking forward to add a future pet to this insurance.
5

out of 5

POSTED: | BY: Rosa Mattei

Quick response

Very informative and pleasant
5

out of 5

POSTED: | BY: Chuck Homola

Awesome company and product!

This product is very easy to use and is very convenient. I don’t have to pull paperwork and mail it in - it’s all online. Pricing is fair and the online interactions are well done.
5

out of 5

POSTED: | BY: Whytnie Quintanilla

Best Decision Ever!!

Its our first time getting insurance for my pet and it has saved me a lot! The people are really nice and understanding I definitely recommend them!!
5

out of 5

POSTED: | BY: Crystal Velasco

Easy and affordable!

I have had pet insurance through lemonade for almost a year. It has been a great experience of thus far. I have had multiple claims and each of them have been super easy. Customer service is wonderful it's also easy to get in contact with someone if you have questions and once your claim is approved your money automatically gets wired to your account within a few days. I highly recommend this pet insurance as it is one of the most affordable in the markets (I researched A LOT!) with excellent coverage!
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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