5
out of 5
POSTED: | BY: Tejinder Dhami
Great
No words left
Awesome Insurance company.
4.9
out of 5
Number of reviews 805
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Spencer Liu
Lemonade has done a great job in claim and assistant
Lemonade has done a great job in communicating and assistant with my claim.
The assistant helped me to figure out the details of the policy one by one as well as contacted the vet to understand the details of each payment to help me get claim approval smoother and sooner. She is always very patient and friendly.
5
out of 5
POSTED: | BY: Summer Settle
Excellent Customer Service!
I am super impressed with this company! When I filed my claim, the customer service associate was so helpful and even asked for a picture of my dog. You guys know the way to a pet owners heart! And my claim was submitted and a refund sent to me in ONE day. Just amazing! Keep up the good work.
5
out of 5
POSTED: | BY: Peiyi Yuan
Efficient working and lovely gif for claiming response
10/10, great services, clear clauses and fast claiming
5
out of 5
POSTED: | BY: Ferlin Pedro
Excellent service!
What can I say? The service is very efficient and simplified, from registration to filing claims to receiving funds. Overall, terrific experience with Lemonade. I appreciate the depth they've gone to simplify insurance services in general, and they currently handle two policies for me. Thanks, Lemonade!
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet