Lemonade | Pet Insurance Review

4.9

out of 5

Number of reviews 805

Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning.  They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5

out of 5

POSTED: | BY: Liz Cummings

Very easy and speedy claim payment

I found the entire process from signing up to putting in my first claim to be very easy and seamless. Payment and claim approval was very speedy as well so far very satisfied!
5

out of 5

POSTED: | BY: Lee Ann McCray

Amazing

Amazing service. Seem less. Quick response and payout. Provides confidence that my fur baby is protected. Assurance and peace of mind.
5

out of 5

POSTED: | BY: Sammie Dall

Happy with Lemonade Insurance

I am happy that I purchased lemonade insurance for my dog. It was easy to sign up and simple to understand my policy. When my dog got sick, I was worried that it would take a long time for my claim to get accepted, but it was only about a week. It was easy to file the claim and I received an email from the customer service helping to figure it all out. It’s easy to understand and the employees were trying to make it as easy for me as possible.
5

out of 5

POSTED: | BY: Jake Schirm

So easy! It's an insult to call it insurance.

I am against insurance. I signed up for Lemonade because their pricing was better than the rest and my experience so far has been great. The claim submission experience is easy and hassle-free. It was very clear what they would pay for and the app made it super fast. Took maybe 5 minutes to submit and I was reimbursed almost immediately. I am seriously thinking about moving as much insurance as I can to them based on what they do for pets.
5

out of 5

POSTED: | BY: Jeffery Spaulding

Worth the money

Submitted a claim and was all handle within 15 minutes.
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Monthly Cost

Policies start at $10/Month

Coverage

Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%, 80%, or 90% after the deductible.

Payout Limits

Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.

Deductible

$100, $250 or $500 annually.

Age Limits

Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage for pets as they age.

Waiting Period

All Lemonade pet policies have a series of waiting periods: -2 days for accidents -14 days for illnesses -6 months for cruciate ligament events There is no waiting period for preventative coverage.

Exclusions

Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade Pet Insurance detail
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything. They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets. They’re currently available in these states. Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet
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