5
out of 5
POSTED: | BY: Brook Echohawk
Great Service!
Lemonade is amazing! I was reimbursed minutes after my pet's vet visit! No hassle at all!
4.9
out of 5
Number of reviews 805
Lemonade is a new kind of pet insurance company that uses artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning. They aim for zero paperwork and instant everything, and are obsessed with social good, delighting customers, and pets.
5
out of 5
POSTED: | BY: Huy Tran
Easy and smooth insurance claim
Easy and smooth insurance claim. Agents were friendly, helpful, and responsive.
5
out of 5
POSTED: | BY: Armando Huerta
Great insurance. Never fails me!
Great service. Ive never had a problem with lemonade. Easy to use and chats are so helpful
5
out of 5
POSTED: | BY: Phil Aftuck
Very good highly recommended
I would highly recommend. Very user friendly and easy to submit claims.
1
out of 5
POSTED: | BY: ankit sud
Beware of the positive reviews, the second claim gets you.
I had initially rated Lemonade as the best insurance ever, this is because my first claim only took hours and that is when lemonade asked me to rate their insurance.
However its a scam, on the second claim, it has been weeks of processing and red tape and a simple claim is not being resolved. I am being asked for more and more documents and proofs for fee i am not even asking for reimbursement.
My claim is still not resolved but I did want to warn people who are looking for pet insurance, dont be swayed by the super positive reviews. Its only the 1st claim that gets resolved fast, subsequent claims seem to take forever.
Monthly Cost
Policies start at $10/Month
Coverage
Accident and Illness coverage, with optional wellness package at reimbursement levels of 70%,
80%, or 90% after the deductible.
Payout Limits
Lemonade Pet Insurance benefits cap off between $5,000 and $100,000, depending on how users set up their policy.
Deductible
$100, $250 or $500 annually.
Age Limits
Pets must be at least 8 weeks old to enroll. Lemonade does not terminate coverage
for pets as they age.
Waiting Period
All Lemonade pet policies have a series of waiting periods:
-2 days for accidents
-14 days for illnesses
-6 months for cruciate ligament events
There is no waiting period for preventative coverage.
Exclusions
Exclusions follow the market standard, so they don’t cover pre-existing conditions; bilateral conditions, dental illness, microchipping; anal gland expression; spaying and neutering; something that happens because of breeding or pregnancy; prescription food; vitamins; and supplements; experimental treatments, or recurring conditions. They will be expanding some of these coverages soon.
Lemonade is a new kind of pet insurance company (they also have renters, homeowners, and term life insurance in the United States, and home policies in Germany, the Netherlands, and France). They use artificial intelligence and behavioral economics to replace brokers and bureaucracy with bots and machine learning, they aim for zero paperwork and instant everything.
They’re also a Certified B Corporation TM, and donate unused premiums to nonprofits (including several pet-centric causes) that users select when they sign up. They’re on the CNBC Disruptor list, and ranked at the top among competitors and in the app store. They’re obsessed with social good, delighting customers, and our pets.
They’re currently available in these states.
Check Lemonade pet insurance out on Instagram: instagram.com/lemonade_pet