Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,161

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

VETERINARIAN: Demanes Animal Hospital

POSTED: | BY: Carmen McCarthy

Highly recommend them!

I got pet insurance for my new kittens right after I adopted them. One of them has had a slew of health issues over the past year and Healthy Paws has really been there for me and my fur child. They are fast and they’ve got great customer support. Can’t recommend them enough!
5

out of 5

POSTED: | BY: William DeMore

Excellent coverage, responsive and caring customer service

We have been Healthy Paws customers since we got our dog back in 2020. We knew we wanted pet insurance all along because it takes the financial question out of big medical decisions when your pup needs medical care, and reduces financial risk to our family so we know we can take care of our pup no matter what life throws at us. We shopped around looking at a bunch of different insurance companies, and eventually settled on Healthy Paws because the coverage is great and the cost is competitive. After being customers for four years and using our insurance to file claims for a few health issues our pet has been affected by, we could not be happier Healthy Paws customers. Submitting a claim is SO EASY, just submit the itemized invoice with no written explanation required, and they process the claim quickly. We take our checks in the mail, but direct deposit is an option as well if you want reimbursement more quickly. Customer service has been responsive and kind whenever we've needed it. We had one claim that was borderline regarding whether we were covered or not, and while it was initially rejected even the appeal process was convenient and Healthy Paws customer support has been excellent throughout. We would highly recommend Healthy Paws to anyone.
5

out of 5

POSTED: | BY: William DeMore

Excellent coverage, responsive and caring customer service

We have been Healthy Paws customers since we got our dog back in 2020. We knew we wanted pet insurance all along because it takes the financial question out of big medical decisions when your pup needs medical care, and reduces financial risk to our family so we know we can take care of our pup no matter what life throws at us. We shopped around looking at a bunch of different insurance companies, and eventually settled on Healthy Paws because the coverage is great and the cost is competitive. After being customers for four years and using our insurance to file claims for a few health issues our pet has been affected by, we could not be happier Healthy Paws customers. Submitting a claim is SO EASY, just submit the itemized invoice with no written explanation required, and they process the claim quickly. We take our checks in the mail, but direct deposit is an option as well if you want reimbursement more quickly. Customer service has been responsive and kind whenever we've needed it. We had one claim that was borderline regarding whether we were covered or not, and while it was initially rejected even the appeal process was convenient and Healthy Paws customer support has been excellent throughout. We would highly recommend Healthy Paws to anyone.
5

out of 5

POSTED: | BY: Anne Carter

Very quick response time

Very quick response time. Very clear on claims, great customer service and plan covers a lot medically.
5

out of 5

POSTED: | BY: Ash

Amazing experience with Healthy Paws!

Our fur babies have been covered by Healthy Paws for about four years. Fortunately, we have not had to make many claims up until last month. Our healthy, 8-year-old cocker spaniel was running around in the backyard like she always does and suddenly started limping. After a few vet visits, she was diagnosed with a tear in her leg. It was heart breaking to watch her hobble around in pain, so we knew she needed surgery. It is stressful to think about your pet needing surgery and it's extremely stressful to hear how much the surgery and all of the veterinary visits will cost. Healthy Paws helped to alleviate the financial burden and financial stress of our baby getting surgery so we could focus solely on getting our fur baby better. Their customer service was always responsive and helpful when I needed to submit claims for our pup online. Their website is very user friendly and I'm able to upload medical records, invoices, and claims with ease. Their customer service even sent multiple emails after our pup had surgery to check and see how she was feeling! Even though I initially purchased the insurance for the peace of mind, I can confidently say that I highly recommend insuring your pets with Healthy Paws. I don't know what we would have done without them, and I am so happy that we made the decision to have our fur babies insured by Healthy Paws.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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