Healthy Paws | Pet Insurance Review

I Recommend this Pet Insurance. I obtained a Healthy Paws insurance policy when I got my dog at 12 weeks old. She has spent the majority of her life in great health, however, two years ago she was diagnosed with a heart murmur. Healthy Paws has paid all claims (after the $250 yearly deductible was satisfied) in a timely fashion. When she was first diagnosed and I started filing claims, the turnaround time for processing payment was within a week to ten days. Now it is within two days. I've been very happy with this company and hope to continue a happy relationship with it. A few things to know are that smaller dogs have lower premiums than bigger dogs, the premiums go up over time, and there is the $250.00 yearly deductible which must be satisfied before the 80% reimbursement occurs. I started 12 years ago with a monthly premium of $35.00 for my Boston Terrier mix and now the premium is $113.00. In addition, and the company was pretty clear when I obtained the policy, pre-existing conditions are not covered. None of this was overly surprising to me but I wanted to make a full disclosure to anyone who is looking for a few extra details before they buy. It's definitely beneficial to get the policy for a young, healthy puppy and keep it as they age.

Healthy Paws has once again came to my rescue. I have a little yorkie who turns one year on July 24th. She needed surgery and Healthy Paws provided the coverage. I cannot express my gratitude and the compassion that I received from the Healthy Paws staff. Thank you with all my heart. Judy

Since I adopted my rescue 8 years ago, I use HealthyPaws services and I could not be more happy them. My dog had surgery in both legs, and unfortunately is battling lymphoma cancer for more than 1-year. The only reason she is still with us, is because of Pet Insurance, otherwise we would not have the funds to keep her chemotherapy treatment for so long. The HealthyPaws reimbursement process is simple and straightforward, their customer service is great and I definitely recommend them for anyone looking for pet insurance.

Customer service is excellent and claims are processed in record time. I have been a customer for years and have tried other insurance companies. I trust that I am covered when I need them the most. They even emailed me to see how my pet was doing.

I’ve paid premiums for 14 years. They have an issue with two invoices that I can’t get corrected by the health provider yet because they are on vacation. So every claim after that is backed up and they will not budge and settle them. My dog died and I’d like to cancel the policy but feel I need to wait so I have access to their system until this is settled. I’ve been told they will settle those claims by one representative then again that they cannot yet by another a couple of times. Each time they “correct” it they give themselves 10 more days to do so. I’m grieving on top of all.