Healthy Paws | Pet Insurance Review

I have had Healthy Paws insurance for my Cavalier King Charles Lola for 5 years. Thank goodness for this pet insurance. Lola was diagnosed at the end of 2020 with heart disease which has slowly progressed. She sees a cardiologist regularly to check her and to adjust her medications. If we did not have Healthy Paws pet insurance we would not be able to afford her expensive treatment. Healthy Paws is always quick with reimbursement and responsive to questions and concerns.

Healthy paws raises premium every time they get the chance. My autopay failed so they canceled my account after 8 years of being a customer. Claimed they sent certified mailed to be signed for but it was sent to a different address so not sure how I signed for it. Use a better company like pets best! Update: replying to their comment, they claim emails and letters were sent but searched through my inbox and nothing was there. Person on the phone couldn’t find any proof of anything being sent besides certified mail but not to me. Still use anyone but them

Never having used pet insurance before I wasn't sure how worthwhile it would be. But when my pup recently experienced a terrible health scare they were quickly responsive and I was pleasantly surprised to recoup a significant portion of the costs. Thankfully my pup is doing well now. I'm very happy that I have Healthy Paws!

Have been with this company for a few years. Decent coverage plans and thinking this helps in case one of our pets has some catastrophic disease or injury. The big issue is you can pay these premiums but what about the payment when there is a need? Earlier this year my 5 yr old dog was diagnosed with an issue that requires monthly shots as well as medication. Getting reimbursed 80% is good but even better is the speed of reimbursement. Just email the bill to HPaws and within 48 hrs I have the money in my bank account. Just this week our senior dog had to have some bladder stones removed…..thank goodness for HPaws and their fast and easy reimbursement. Highly recommended!!!!

Healthy Paws has always been there for us. They have supported our pets and family through everything from ear infections to some scary surgeries. They have excellent customer service and their reps have been helpful and caring.