5
out of 5
POSTED: | BY: Correy Maher
We can't say enough about Health Paws!
We can't say enough about Health Paws!
Thank you so much for helping us with our Macie Grace. It was a very scary time and we were really worried me might lose her.
My wife and I would like to express our sincere gratitude to all of you at Health Paws. It was extremely stressful and sad going through such a tough time but the one thing we didn't have to worry about is if we could pay for her treatment. Thanks to you all, we felt supported and comforted by the protection you provided us :)
And on top of it all, you reached out to see how she is doing. Wonderful!!
Everyone we speak with that has your coverage raves about you!! We can certainly see why!! :)
Thank you again for all you did and do for us. We truly appreciate you and all you do!
POSTED: | BY: The Healthy Paws Team
Brittany - We’re sorry for your frustration during the processing of your claim. As you stated in your review, medical records had been sent, but our customer care team inadvertently missed those being in the previous Healthy Paws account you had canceled, not in your current account. Now that we have those records, your claims has been opened for processing.