Healthy Paws | Pet Insurance Review

We have had Healthy Paws Insurance since our puppy was 8 weeks old. She is now almost 5 years old and has been diagnosed as lame after two major open surgeries on three of her limbs (Elbow Dysplasia and TPLO) and requires routine physical therapy and pain management for her Osteoarthritis. It was the best decision we ever made because without it, we would not be able to afford the best available medical care for Lily to keep her active and comfortable. Healthy Paws reviews claims immediately and reimburses 80% of our eligible costs within a couple of days. The monthly charges are reasonable and minimally increase annually. Lily had TPLO surgery on May 1 and Leslie, a representative from Healthy Paws, reached out to us to find out how she was doing. It was surprising, thoughtful and above and beyond what we would’ve expected. This is the first time we have ever considered pet insurance and although we share our experiences with friends and family, we felt compelled to write a review for others considering pet insurance. We just can’t say enough about this company and without reservation, highly recommend Healthy Paws Insurance.

Words can't express how grateful I am for your kind words checking in and most importantly Phoebe's insurance policy. She is the first dog I have ever decided to "insure" and I have rarely really needed any large amount to cover expenses, but this most recent surgery maxed out my credit card and left my bank account at zero. I am fortunate enough to have a family who helped me get rent and other things covered, but I am so thankful that 80% of her surgery was covered, and most importantly to relieve stress the direct deposit went through so quickly. This allowed me to focus on her recovery and her care which is my number one priority! I would like to think that I would have gone with surgery even if I had no insurance, but I don't know how true that is. Unfortunately, one option my long time veterinarian brought up was palliative care until eventual euthanasia. For that reason, I sought a second opinion and have switched my veterinary hospital. It was so hard not to have an answer and I was honestly struggling to stay positive. Phoebe was in pain, struggled getting up from the ground, and her right rear leg could not bear much weight if any at all. She looked at me everyday like she was asking for me to help and it was heartbreaking. I felt on a daily basis that I was failing her. Through my second opinion, the options seemed more bright. We were referred to a specialist who reviewed her x-rays and came highly recommended. She relaxed in his care. I trusted him. We decided to proceed with the surgery option. It was the right choice and went great! After her surgery, the first five days were the hardest because she really didn't sleep much: 1 hour the first night, two the next, and progressively more each night. Like her sleep pattern, she has also been more and more able to walk, and bearing more weight each day on her right rear leg (the surgery knee). She will begin short walks in the neighborhood next week, which will be the first time she has left our home in over two months besides vet visits. We have a follow up appointment next Monday, but I felt you deserved a little more of an update than a short email. THANK YOU HEALTHY PAWS!

We have been with Healthy Paws for about 4 years and I can’t say enough about them. They have been with us through two surgeries with our lab and they really are the kindest company and so compassionate. They followed up on our dog throughout her surgery and recovery!! I would recommend using Healthy Paws HANDS DOWN!!!!

Words can't express how grateful I am for your kind words checking in and most importantly Phoebe's insurance policy. She is the first dog I have ever decided to "insure" and I have rarely really needed any large amount to cover expenses, but this most recent surgery maxed out my credit card and left my bank account at zero. I am fortunate enough to have a family who helped me get rent and other things covered, but I am so thankful that 80% of her surgery was covered, and most importantly to relieve stress the direct deposit went through so quickly. This allowed me to focus on her recovery and her care which is my number one priority! I would like to think that I would have gone with surgery even if I had no insurance, but I don't know how true that is. Unfortunately, one option my long time veterinarian brought up was palliative care until eventual euthanasia. For that reason, I sought a second opinion and have switched my veterinary hospital. It was so hard not to have an answer and I was honestly struggling to stay positive. Phoebe was in pain, struggled getting up from the ground, and her right rear leg could not bear much weight if any at all. She looked at me everyday like she was asking for me to help and it was heartbreaking. I felt on a daily basis that I was failing her. Through my second opinion, the options seemed more bright. We were referred to a specialist who reviewed her x-rays and came highly recommended. She relaxed in his care. I trusted him. We decided to proceed with the surgery option. It was the right choice and went great! After her surgery, the first five days were the hardest because she really didn't sleep much: 1 hour the first night, two the next, and progressively more each night. Like her sleep pattern, she has also been more and more able to walk, and bearing more weight each day on her right rear leg (the surgery knee). She will begin short walks in the neighborhood next week, which will be the first time she has left our home in over two months besides vet visits. We have a follow up appointment next Monday, but I felt you deserved a little more of an update than a short email. THANK YOU HEALTHY PAWS!

I have been a customer with healthy paws for many years now and I couldn’t be happier with the company. They are very kind and caring whenever I have lost a pet or have had a pet need surgery. I love that they reach out and check on me and my pets to see how they are doing. They have also been very quick about getting my claims taken care of and when I have had to call customer service they have always been very friendly. I’m so glad to be with a company who cares.