Healthy Paws | Pet Insurance Review

I had 2 cats 1for 16 yrs and 1 for 20. They both had a pet insurance plan until they passed, but the plan I have my 1 year old on now far surpasses the one I previously had. The healthy paws plan is amazing. I had to take my little fur baby to an emergency vet a few nights ago because she ingested something she shouldn’t have. I received the bill and when we got home and settled her, I started a claim. 90 percent back within less than 48 hours via direct deposit. I was shocked how quick and efficient this was. I used to wait at least 2 weeks to be reimbursed by the old plan I had. The 90 percent reimbursement is super great and I even received an email to see how our girl was feeling. I totally didn’t expect that at all. They even responded to my email. This plan is the best!!!! The people are courteous, caring and available. Excellent company to insure your pets with!!!

I decided to invest in Healthy Paws pet insurance for my dog after I adopted him from a shelter 8 years ago. He was 4 at the time and now he’s 12. I only filed 4 claims during the first seven years but now that he’s getting older, he needs more care. Recently, he accidentally got into some trail mix and consumed raisins and chocolate – two of the most deadly items for dogs. I rushed him to the emergency vet, where he stayed in the ICU for two days. Thanks to Healthy Paws, I didn’t even have to think about the cost. Their staff is caring and wonderful, and the claims are super easy to submit and are processed very quickly. They even sent me a follow-up email after his hospital stay to see how he was doing. As we move into my dog’s “senior” years, I feel I have a true partner in keeping my fur baby’s remaining years happy and healthy. Plus it’s true “insurance” against those unexpected incidents. Healthy Paws has been worth every penny.

I submitted one claim for approximately 1800 when my dog broke her foot. We had been a client for five years with zero other claims. My monthly rate went from approximately $41 to $60 in one month. Their excuse was they had her breed wrong, she’s a mix and they had her as a Labradoodle and when they changed her to a mixed breed, they said that was the cause of rate skyrocketing. When I questioned it, they went radio silent on me. I’m filing a claim with the state of California insurance commission. I would suggest you avoid this company.

We have been clients of Healthy Paws insurance for many years - with policies for our cats and our dogs. I initially purchased the policies as a safeguard in case of serious injury - mostly because of our young, active dogs! We really didn’t submit our first claim until our animals were more advanced in age but, even so, it has been very worthwhile. Our elderly cats had some end of life care that was supported and now our aging dogs are also benefiting from our coverage. For one of our dogs, in particular, we had to seek diagnosis and treatment from a neurologist and we have ongoing therapies that must be carried out for the rest of his life. I have been so impressed by the extent of what our policy covers and by the prompt reimbursement we have received. Our policy has allowed us to provide our pets with quality care that has led to improved quality of life for them. Customer service has also been stellar. I’m very satisfied with our experience with this company.

I cannot say enough wonderful things about Healthy Paws Pet Insurance! As a dedicated pet parent, I want the best for my furry friend, and Healthy Paws has truly exceeded my expectations in every way. My dog, Charlotte, has been insured with Healthy Paws since 2020, and their support has been invaluable. From the moment I signed up, the process was seamless and straightforward. The customer service team was incredibly friendly, knowledgeable, and genuinely cared about my pet's well-being. They answered all my questions with patience and made sure I understood the coverage options thoroughly. What really sets Healthy Paws apart is their prompt and hassle-free claims process. Charlotte has had her share of health challenges, including IBD, kidney disease, and malignant tumors around her mammary glands that required surgery. Healthy Paws quickly processed the claims for her treatments, including the ultrasound and CT scan when another tumor was found near her kidney. They even followed up with me both times to make sure Charlotte was okay. Their compassionate and personal touch made all the difference during these stressful times. Healthy Paws also covers emergencies like ear infections, a UTI, and accidental ingestion, proving their comprehensive coverage. Knowing that Charlotte is protected gives me immense peace of mind. I never have to hesitate when it comes to her health because I know Healthy Paws has us covered. Moreover, their commitment to helping animals extends beyond just insurance. Healthy Paws donates to animal shelters and rescues with every quote, which speaks volumes about their dedication to the pet community. Healthy Paws Pet Insurance is the best decision I’ve made for my pet's health and well-being. Their exceptional service, compassionate approach, and comprehensive coverage make them a standout choice. I wholeheartedly recommend Healthy Paws to every pet owner. Thank you, Healthy Paws, for being there for Charlotte and me!