Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,008

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Spencer Hendron

My view. of Healthy Paws Pet Insurance

Fabulous pet insurance! Have been with them since I got two puppy pug brothers in 2012. Lost one last year, and they were extremely kind and compassionate in noting my loss. Have accumulated significant vet bills over the years and especially recently because my dogs mean everything to me. Healthy Paws has a very slick, easy online claim submission process and communicates back very quickly via email. Claims have been adjudicated and direct deposit made to my bank account astonishingly fast! A couple of days! I finish by saying I wholeheartedly recommend pet owners go with this company for peace of mind that you can get and afford the best possible care for your beloved pets!
1

out of 5

POSTED: | BY: David Brown

If I could give negative stars I would

If I could give negative stars I would. We’ve been paying a monthly premium on our 3 cats for 4 years. Cats we’ve had for 9 years, adopted from little kittens. When our cat Titus took ill with bladder stones and a blocked urethra, it cost over $4000. And healthy paws refused to cover any of it. We would be better off not paying the premiums and just save our own money. If you’re going to take money for coverage and then not pay for medical treatment, you’re just stealing from people. They paid for some treatments for our other cat when he was having seizures, so why they won’t pay now is beyond me.
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5

out of 5

POSTED: | BY: Scott Fletcher

what a great company with competent and…

what a great company with competent and kind people. We had a big dog surgery, unexpectedly took a huge financial bite. Fortunately for us and our baby girl, we were covered with the 80% which was massive help. Most of all, the process was painless to submit and we had a refund back in our bank in 3 days. AMAZING and well run and efficient company.
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1

out of 5

POSTED: | BY: David Brown

They’ll take your money for years and not pay

When you buy insurance for your pet, pay premiums for 4 years on 3 cats you’ve had for 9 years since kittens, have one of them come down with a medical emergency and feel confident about having insurance for just such emergencies, and then have Healthy Paws not pay a penny. Then you just got robbed. We’d have been better off just squirreling money away than to throw it away for insurance that doesn’t pay specifically what it’s for. These guys are thieves.
1 comments

POSTED: | BY: The Healthy Paws Team

We’re sorry for any frustration during the processing of your claims. As per the policy we require full medical records for all enrolled pets in order to process claims, this includes a copy of the required enrollment examination. Once full records are received (typically we ask for them when you file your first few claims) we then keep them on file for future claims processing. After thoroughly reviewing your account, while there were some records on file for your pet, we did not have their complete medical history (records dated from the time he joined your family through at least enrollment). This is why we continued to request those medical records. Our team worked with a senior claim processor, to utilize a visit from 2020 as the enrollment exam to process your claims, even though we did not receive any additional records from that time. Your claims have all been completed and approved for payment.

1

out of 5

POSTED: | BY: Andy Lee

rate keep going up

I've been a client for many years and the rate just keep increasing. It's not really worth it at this point. The worst part is that they do not cover tooth extraction from cavities, which will cost you about $2000+. Stay away and look for a company that do provide dental coverage
1 comments

POSTED: | BY: The Healthy Paws Team

We realize no one likes any form of premium increase. We understand your concern and would be happy to review your account and discuss your premium increase with you in greater detail. If you have not done so already, please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that go into your premium increases. Our complete accident and illness plan covers injury to the teeth if it is caused by an accident, including extractions and reconstruction of damaged teeth. Like some other pet insurance companies, our plan does not cover the regular dental care required to maintain dental hygiene for the pet. By making routine dental cleaning part of the pet parent's financial responsibility, it allows us to offer a complete accident and illness plan

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Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance detail
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.
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