Healthy Paws | Pet Insurance Review

I purchased Healthy Paws Pet Insurance last year, thinking it would help me sleep at night, but never thinking I would actually need it. Unfortunately, this has not been the case and I have submitted several claims over the last several months. All were processed immediately and there was no "funny business". In addition, the staff have been very empathetic. I could not say enough positive things about this company and would recommend it to anyone who has a four legged family member.

I insured our new dog, Rufus, who we adopted from a local shelter, about a month after we got him. A friend recommended Healthy Paws and I was skeptical at first - would it be worth the monthly cost? Well, after extensive research comparing Healthy Paws' prices and plans to other companies, I decided Healthy Paws offered the best coverage for the best rate (AND they give back to homeless pets, which is important to me). Still unsure if the insurance would really pay off, I decided to give it a go. Now a couple months later, I am confident enrolling Rufus with Healthy Paws was the right decision, and we will remain a customer for life! The customer service is fantastic, the claim forms are easy to fill out and submit, and everything is handled in a timely fashion - including reimbursement. One great perk is that the deductible is annual - not per incident. Our lovely dog has managed to already hit that deductible in the short time we've had him, and now we'll only be responsible for 10 percent of his healthcare costs for the rest of 2011. I can't say enough great things about Healthy Paws - I highly recommend the company, and I highly recommend your investment in pet insurance! It provides great peace of mind to know your pet will always be able to receive the medical care they need without maxing out your credit cards.

Healthy Paws has helped us so many times when our pets have been sick. Thank you for your fast service!

I read that Healthy Paws offers exceptional customer service and now I can confirm that. From purchase through first claim processing, they have been patient, helpful and compassionate. I researched two other plans prior to this one and what I liked best was the annual deductible. Others required a deductible per incidence. If I had it to do over, I would still choose Healthy Paws but I would send my dogs' medical history in advance. It would be helpful to understand the exclusions prior to registering. I'm not disappointed whatsoever. Just offering advice to anyone considering pet insurance. My deepest regret was not purchasing insurance sooner.

I have two chihuahuas who are both 3 years old. I have submitted multiple claims on Beau (my problem child) who developed allergies and then demodex mites from the steroids he was given to treat the allergies. He has been seen multiple times by a veterinary dermatologist (which is definitely not cheap!). What I love about this company is the ease and speed of the claims process. I just bring a claim form with me to the vet's office with my portion already filled out, have them fill out their portion, and then they fax it to Healthy Paws for me. You receive an explanation of benefits within 1-3 days after submitting a claim and a reimbursement check about 7-10 business days after that. It is also easy to customize your pet's plan to fit your financial needs since they offer several different annual deductible and reimbursement percentage options. What I love most about this company, however, is the exceptional customer service! They really convey a genuine concern for your pet's well-being. For instance, after my other dog, Bella, experienced an allergic reaction to a vaccination, I received this e-mail: "Thank you so much for faxing over the signed claim form for Bella. We have applied the costs associated with the vaccine reaction to satisfying the deductible. I hope Beau is doing well with his skin and that Bella is not having any lasting effects from the allergic reaction. They are always so sad when they get the inflammation around their face, but it s