5
out of 5
POSTED: | BY: John &
Prompt, Caring and Personal
Our 1yr old curious coonhound was either bitten or stung in the early morning hours. After being seen by our vet, she was given numerous antibiotics not only for her swollen leg but also for an ear infection which the vet found.
Our vet sent in the claim form and medical records on a Saturday and we promptly received an email on Sunday that the claim check was being processed. In the meantime we received emails from Healthy Paws asking how she was doing. The emails were not automated as they were personally addressed and addressed the specific ailments. A big thank you to Healthy Paws.