Healthy Paws | Pet Insurance Review

It really annoys me that I wasted my time dealing with this company. After signing up with them my pet was diagnosed with IBS, this company then refused to process the claim because they determined that it was pre-existing since he had been examined previously to make sure he had not swallowed anything dangerous. So if your pet had a previous symptom for a disease and now they are diagnosed you are not covered because now it was a pre-existing condition. Don't waste your time with them.

My 14 mo. old pup started exhibiting symptoms of skin lesions and joint pain that my vet couldn't identify. He continued to decline and exhibit new symptoms including swollen lymph nodes, continued lethargy and increased joint pain, and mouth ulcerations, all in 1 week. I was referred to a specialist after 3 vet visits, and after the internist exam, bloodtests, x-rays, ultrasounds and biopsy, and a scare with a "maybe cancer" diagnosis... the vet ultimately diagnosed my dog with auto-immune disorder. Healthy Paws covered everything they guaranteed in my policy, including the numerous tests and meds! Healthy Paws responds to claims within a day and send out checks immediately. I am still so impressed and they really helped me while I worked to get my puppy back to health quickly!! Healthy Paws is definitely the pet insurance company to use!!

My oldest (but not that old - 10 years) Border Collie was stricken with a very rare intestinal lymphoma in October 2011 and died on November 3, 2011. In the short span of three weeks, her medical expenses totaled over $14,000. After that horrific experience and then losing her to a painful death, I decided that my other dogs all needed insurance. I checked into every company I could find and selected Healthy Paws based on their reviews, mission to save dogs, and their very competitive price and coverage options. I never anticipated having to actually use the insurance so soon! Barely more than a month after insuring my pups, one was bitten by a rattlesnake while we were out for a noontime walk on the golf course. It turns out that treatment of a rattlesnake bite is very expensive - the bill ended up being in the neighborhood of $2250. I was SO glad that I made the decision to insure my dogs. Because this was the first claim, I had to get the vet's office to submit all of my dog's medical records for review. That delayed payment of the claim only slightly. I received a check for 90% of the expenses minus the $250 deductible before my credit card bill for his treatment even arrived. These guys were great. Claim submission was easy, I was able to get someone on the phone when I had questions and they even emailed me to check in and see how Moose was doing in his recovery. I could not be happier and I have told several pet parents at my vet clinic about Healthy Pa

My 4 month old puppy had a medical issue that fell into a gray area in my policy. The Healthy Paws staff took the extra time to review and understand all the details and circumstances of my claim and did additional reviews. There were several phone calls during this process to keep me up to date so I never felt like I was just a number. I was very pleased with the final decision. After we settled the claim the check arrived within days and I received several emails checking on my dogs well being. I appreciate the extra effort made by all the Healthy Paws staff. This a company that really cares.

Compassionate, Speedy, Thorough. Can't say enough good things about this company. It's such a worry off of our minds to have this pet insurance and is worth every penny.