Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,204

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Becky

I am so glad that I chose healthy paws…

I am so glad that I chose healthy paws for my dogs insurance. My poor pup had cancer with 2 required surgeries. Thank goodness we had great insurance. Reimbursement is very fast and fair. This company goes above and beyond caring for their customers and pets! I highly recommend Healthy Paws insurance to everyone.
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5

out of 5

POSTED: | BY: Hiromi Nagayama

Healthy Paws saved my dogs

I have had the Healthy Paws for three of my dogs. One of them, Spike had many health issues at the end of his life, and he was hospitalized a few times. In California, the vet cost is ridiculously high. When Spike was hospitalized, it cost almost $4K per stay - and it was almost 5 years ago. It would have been very difficult for me to provide Spike with necessary medical care without Healthy Paws. Jake had two major surgeries in 6 months. Each of them cost almost $10K in total, and Healthy Paws covered most of the cost. Needless to say, I was so grateful. It is just ridiculous how expensive the vet care is in California. Unless you are very wealthy, you won't be able to afford it. I strongly recommend everyone to get the coverage through Healthy Paws.
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2

out of 5

POSTED: | BY: Patti Doherty

Used to be a super great company

Used to be a super great company! US based agents, picked up on third ring. Very nice folks. Really it was the only insurance company I didn't have to argue with. That was then. Now it's overseas customer service, no idea what they are doing. I submitted a claim, they did not pay for blood work even though my dog was sick and should have been covered. I just requested and got transferred to US agent. She said my account terminated 2 years ago for a dog that passed away. I said no I have a current account with a new dog after that. She can't find account. Now I'm on permahold to talk to supervisor. I thought I bet Healthy Paws got bought out, sure enough Chubb bought company in July 2024. Now they are just as bad as any other insurance company. Very sad.
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5

out of 5

VETERINARIAN: East Meadow Veterinary Center

POSTED: | BY: Gina Earley

Best Pet Insurance

Healthy Paws has exceeded my expectations. It is so easy to submit a claim, each time I do I can't believe how quick and easy it is. Their customer service is super helpful. My dog just had cataract surgery and they even covered that expensive bill without a hassle. AND they sent a follow up email to see how my pup was doing. Such great service! I would highly recommend them to anyone looking for pet insurance, Gina Earley
1

out of 5

POSTED: | BY: Mildred Zilinsky

Increased monthly payment of $842.61 with no explanation

I had Healthy Paws for years. Then, all of a sudden they increased my monthly payments from $110.74 to $841.61 monthly. I called them but they could not give me an explanation for the increase. I have recommended them in the past but will now let the folks know that they may be in for an unexplained increase and since their pets are young, they will possibly check out other insurance companies. They were great until my cat got older. By that being said, I would think very hard before I would go with them again especially since my cat has been pretty healthy. Money lost monthly for me.
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Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance detail
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.
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