Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,028

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2

out of 5

POSTED: | BY: Amy Stokes

Still Waiting on a Claim from June 2022 (9 months later)

I submitted a claim in June 2022. They kept asking for my dog's medical history over and over. Finally, in October, a representative said they finally had everything and the claim would process. It is now March 2023 and I'M STILL WAITING!!! There's no direct number for the corporate office so I cancelled the insurance. I'll go with a competitor. HORRIBLE EXPERIENCE - PURCHASE AT YOUR OWN RISK.
5

out of 5

POSTED: | BY: Kallie A.

Healthy Paws Makes Pet Insurance Easy

Healthy Paws makes the pet insurance process seamless. The fact that all I have to do is upload my vet receipt and then get payment back in ~a week's time is pretty remarkable. I've talked to friends who also have pet insurance from other companies and they have told me it can take months for their claims to process just to get a small amount of money back. I've referred Healthy Paws to anyone who asks who we use for our pet insurance and I have nothing but great things to say. Vet trips are never easy, but Healthy Paw's ensures there's one less thing to worry about.
5

out of 5

POSTED: | BY: Maria C.

Great coverage and support... Even checked in on my dog after surgery

I have been with Healthy Paws for almost 6 years and am so grateful for their coverage. Both my dogs had to go through knee surgery (one of them in both legs, with almost 9 months of recovery time) and it was Healthy Paws that made it financially feasible. Their deductibles are bery reasonable, and their customer service is fast, responsive and empathetic... someone from HP even checked in on my dog by email to see how they were doing after their surgery. The reimbursements are always deposited into my account very quickly, and the app is extremely easy to navigate.
5

out of 5

POSTED: | BY: Lori Everett

Healthy Paws cares about my dog and his care.

Healthy Paws has and continues to to help provide the best medical care. My Yorkie suffered a collapsed trachea last year. To date we have filed over 30 claims, and we have been reimbursed every time. The process is quick & easy with the app and payment is directly deposited. Most claims are completed in 3-5 days. Some of the larger claims take a little longer, like 7-10 days. I recommend this pet insurance to anyone getting a new puppy. Hopefully you never have to use it, but if you do, this company is there for you and they do what they promise. They even check in on our little guy to see how he’s feeling.
5

out of 5

POSTED: | BY: Lori Everett

Best pet insurance

I cannot say enough about Healthy Paws. They have exceeded my expectations of a pet insurance. My Yorkie had a collapsed trachea last year and since that time, I have submitted over 30 claims for him. They have paid out for each one. The process is easy and the payments are usually quick. My premiums have not gone up through the roof either. They check in on him to see how he’s doing as they are aware that he will have a lifetime of medical needs. Best pet insurance.

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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