Healthy Paws | Pet Insurance Review

Three weeks after getting Healthy Paws coverage for my youngest dog Andee, he became very ill. Andee has never had a serious health issue, so we were very surprised by his symptoms. After rushing to the ER and a number of tests later, Andee was diagnosed with lymphoma. I would never have thought my youngest, healthiest dog would be the first to go. I was in such a state of shock the Healthy Paws staff kindly took care of contacting the ER and handling the paperwork. I didn't have to do a thing. Then I received a very thoughtful email from the company along with my coverage statement. Shortly after that I received a check for the ER visit reimbursement. Healthy Paws paid exactly what I expected based on my deductible and coinsurance. No surprises. (I had other pet insurance in the past and was ALWAYS surprised.) The only surprise here was needing to use the coverage so soon!

I'm new to Healthy Paws and haven't filed a claim yet, but I have to say that their customer service is outstanding. An issue came up with my billing and not only was I contacted immediately, the customer care I received was pleasant, professional, and helpful. I would recommend Healthy Paws to anyone and everyone interested in pet insurance!

Our family had a dog with cancer a number of years ago and his treatment cost hit us hard financially. We promised ourselves to cover our next pets with insurance because we knew we would not follow any kind of "savings plan" for their medical expenses. After much research, Healthy Paws came out on top with the best coverage for the cost. Our dogs are now enrolled with Healthy Paws and we don't have to worry about the cost when one of them gets sick. Another plus to Healthy Paws is that they help out rescue/adoption groups through a Foundation they fund. Pretty cool!

Like most,I struggled with the decision to get pet insurance, then had a hard time trying to decide which company to go with. Healthy Paws is a new company, but after researching who they are and talking to them, they are devoted to saving homeless pets, and have a team with business experience/knowledge to accomplish this mission. We run a small rescue out of our home and appreciate how an unexpected vet bill could hurt us financially - a financial set back would keep us from saving hard to place dogs. Healthy Paws has been true to their word from the moment of enrolling, filing a claim and reimbursement. It's awesome to know that Healthy Paws puts our money back into fighting for the cause we are devoted to.

I really debated about getting pet insurance, especially since Lola had already faced so many health issues as a puppy. However, in a time of crisis I can’t describe how thankful I am to have insurance through Healthy Paws. In March, after Lola’s fourth birthday she started acting strangely and I knew something was wrong. I took her to the Emergency Hospital where I was told she had kidney failure and her prognosis was not looking good. A very delicate and highly complicated surgery was my only option. This surgery alone cost at least $5,000, not including the $2,000 for other tests and hospitalization I had done to get the diagnosis! The fact that the financial burden of the surgery didn’t have to be my deciding factor was HUGE. If it wasn’t for Healthy Paws, I can’t begin to explain how much harder that decision would have been. What Healthy Paws did to take care of us went above and beyond what I had expected from any insurance company. First of all, I didn’t have the $3,000 deposit to begin the surgery and had to borrow it from my parents. Healthy Paws rushed the claim payment so I could repay my parents within a few days. They also had a 15-day waiting period, as most insurance companies do and Lola’s first doctor visit addressing this issue was on the 15th day, and yet they still covered her! They delivered on their promise and paid out what they said they would. Looking back I can’t believe I ever debated the idea of pet insurance. You never know when somethi