Healthy Paws | Pet Insurance Review

My puppy cut her leg open at 5:10pm, just 10 minutes after my vet closed! Of course! So off we went to the emergency hospital where we waited to have her stitched up.On the way there I was so upset, worried about how much money this would cost when my husband reminded me that we now have insurance coverage and not to worry. What piece of mind! The moment we went into the examination room and saw the doctor the first thing out of my mouth was - whatever it takes, do it to make her right!!!! Oh did that feel good. When we sent in our claim, not only were we given a follow up phone call to see how our pup was doing, but to explain what was being covered as well. After our vet had sent all the records in to Healthy Paws we were contacted once again by a lovely representative who told us that we didn't submit a claim for some meds that we had gotten for the puppy some months before. Who knew? They read the records and said for us to submit them and we would be receiving a check back for them also... So we did just that. Then another follow up call to check to see how the puppy was doing? Really? My health provider wouldn't think of doing that! Not only am I thrilled to have this coverage but I feel lucky that we picked the right provider!

After incurring many thousands of dollars in surgery and other health costs over the life of our yellow lab, we vowed that never again would cost play a role in determining how (or if) to treat a sick pet, and so determined to purchase health insurance from the outset for Maggie, our standard poodle puppy. After doing on-line research and discovering that there are clearly very significant differences between pet health insurers, we narrowed our choices to 3 and, ultimately, selected Healthy Paws. Soon after, we added Jetta, our (then) 11-year old poodle/vizsla mix (we were pleasantly surprised at the modest cost of insuring a healthy but no longer young dog). One year later, the experience has been outstanding on every level. For one, the claim submission process is incredibly user-friendly. (If we concentrate, we can actually do it ourselves without any help from Maggie's & Jetta's feline siblings.) Within a day or two of submitting a claim Healthy Paws sends an email acknowledging receipt and a couple of days later another advising that the claim has been processed with a breakdown of the reimbursement. Our experience has been that a check is in hand in less than a week. The staff is extremely professional and caring and clearly loves animals. After submitting a claim for a leg injury suffered by Maggie, we received emails inquiring after her recovery, wishing her well and affirmatively suggesting that we submit claims for some earlier medications which showed up on

Healthy paws pet insurance is fantastic! They have customized claim forms for your pet and reimibursement is almost immediate. Once we submitted our claim and it was accepted and approved, we received our reimbursement check within 3 days. They are quicker than our "human" health insurance.

Interaction with this company is the easiest, most thorough thing! My vet sends the claim form and chart notes to Healthy Paws, right away I get an email from HP saying they had received it, then in less than a week I get an email saying it's been processed and a check is on the way. I've only had two claims so far but I'm so impressed that it's this easy, and of our recent $300 bill we only paid about $50 and it would have been less but we were still meeting our deductible. GREAT service, thanks Healthy Paws.

our 1 year old beagle got mysteriously ill. he had almost every test (as recommended by the vet) to uncover his 3 day stretch of no water, food, strange behavior, bloody diareah, and constant shaking...just writing this makes me sad again. no one could get to the bottom of it, and the costs kept creeping up. he remained off for another couple of weeks, and unfortunately we still don't know what was wrong with him as the vet's kept giving hima clean bill of health?? it was a most terrible time for us to watch him suffer. healthy paws actually called to see how he was doing through out that period, how awesome is that! they covered everything, and sent us reimbursement, fast! we didn't even expect them to cover as much as they did. wow, i need to come back as a dog!