Healthy Paws | Pet Insurance Review

I truly cannot express my gratitude towards Healthy Paws in one review. We have a 6 month old Labradoodle puppy with a multitude of health problems. Never in my wildest dreams did I think we needed pet insurance as my parents had 2 boys live to 16 and 18 years old. Rooney, my puppy, contracted a nasty bacterial infection from kissing ALL of the dogs at the dog park. He shouldn't have been punished for being so lovey!! Anyways, fast forward a couple months and his frontal sinus and middle ear were FILLED with fluid and gunk. From diagnosis and treatment to finally surgery and recovery, Rooney's care has been the BEST possible because we are able to use Healthy Paws pet insurance. Vets will typically give you care options based on costs, invasiveness, how proactive you want to be, etc and with Healthy Paws, money was no factor in determining what kind of care Rooney would get. We have been filing at least one claim a week for the last couple of months between exams, tests, ER visits and surgery and they are ALWAYS processed quickly... sometimes the vet will fax it in right when we leave the clinic and before we even get out of the parking lot, I get an email saying the claim is in process. That kind of service is AMAZING!! Reimbursement checks get to us in a week or sometimes sooner. Seriously, I can't thank HP enough for providing such great insurance!! Now, there's no cap on how much benefit a pet can receive, so that is such a relief!! We're talking THOUSANDS in vet bills fo

Our 1 1/2 year old dog was diagnosed with bilateral elbow dysplasia after becoming injured at the park. Healthy Paws was fantastic from the beginning, providing a simple claims-submission process, answers to questions right away, and reimbursement within one week! Based upon x-rays and a consult with a surgeon, there was strong indication that our dog may have fragmented coronoid process (meaning that painful bone chips may be present) and surgery was likely the next step. However, thanks to Healthy Paws, we were able to first have a CT scan (these are expensive--nearly $1,000 - but Healthy Paws covered 90% of this!). It turned out that our dog did not have the fragmented coronoid process and surgery was therefore not recommended! In addition, our dog does not tolerate a number of medications, and Healthy Paws has been covering the supplements that he has been getting. We are very happy to say that our dog is doing better, and we are so relieved that we were able to make the most informed decision possible thanks to the excellent coverage that Healthy Paws provides.

My Shih Tsu puppy had a bladder infection and symptoms of kidney stones. The bloodwork/tests ran $350+. I brought her to my vet on a Fri at 2pm, and by 630p that night, I received an email from Healthy Paws stating my claim had been received, processed, and my refund would be mailed that day! I received the check, as promised, about 3 days later. Healthy Paws is absolutely phenominal in the level of customer service provided. I recommend them to everyone I know who have an animal. You guys are the BEST!

Having done a huge amount of research with the state board of insurance and on line, I was pessimistic about this company being any different from the one that I tried about ten years ago with my previous dog, but I thought I would give it a try as it is a small investment to insure my two Pembroke Corgis. I do not deprive my pets of any care and treat them like you would a family member. My pets will have the best care available regardless of who pays, so I wrote the policy on both. Reasearch shows that as many as 50% of the dogs that live past ten years of age die of cancer. My prior dog was 15 and he in fact did die of cancer. Healthy Paws did everything possible to make their claim process simple hassle free. They exceeded my expectations in having a streamline claim process to dealing with the most caring and professional people to having the reimbursement processed within two weeks of submittal. Wowl, I cannot get my health insurance on me to do that. This coverage is a must have for those of us that want to mitigate some of our financial exposure in providing medical care for our pets.

I’ve had Healthy Paws for over a year and thankfully, haven’t had to use them until now. Our 4 year old Lab mix had some constant licking/itching problems for about a week. Let’s just say it was on the south bound end of a north bound dog. Before I took him to the vet, printed out my pre-populated claim form (thanks for that Healthy Paws - I can never remember my policy numbers!). It was nothing serious and the vet just gave us some topical meds for the temporary condition. My vet was pleasantly surprised at how simple their task was in filling out their portion of the claim form. The day after I faxed in the claim form I got an email telling me the claim was in process. Two days later I got a call from one of their customer care reps with an explanation of my claim payment (there was none since the amount covered did not meet the $50 annual deductible, but I knew that when I filed it). Not only were they concerned about our dog that went to the vet, they also inquired how our other dogs were doing!! So, like that credit card commercial: cost of taking family out to dinner once a month = $80. Using part of that money on Healthy Paws to cover our 2 dogs for our peace of mind = priceless!!