Healthy Paws | Pet Insurance Review

I have been with Healthy paws since September of 2014 for my dog, Opal, and recently purchased a 2nd policy in 2021 for my newest addition to the family Onyx. I am very happy with Healthy Paws coverage for both of my pets! Both were added when they were approximately 8 weeks old, and in our case there were no preexisting conditions. With two hard-headed Australian Cattle Dogs, we are no strangers to bumps, bruises, and surprise vet visits - most recently, my older dog needed surgery for two mass removals AND an ER visit when she had complications. Submitting a claim is as easy as snapping a few photos of the itemized invoices and medical records, and usually my claims are processes within 10 days. Honestly, having this insurance was a huge relief knowing that I didn't have to worry about the cost of treatment; I could just focus on Opal! Members from the Healthy Paws team even emailed us to ask how she was going following her visit, which meant a lot to me. Instead of a canned/generic check up email, it was genuine concern and details from her submitted claims, too so I know that real, pet-loving people are behind the the screen. I recommend Healthy Paws to everyone, and will continue to do so! I also recommend that new policy holders read over coverage so they understand what is/isn't in their policy, and try to gain coverage EARLY for their pets to avoid preexisting conditions. Pet Insurance doesn't replace preventative veterinary care, but is essential for when life throws its curveballs. 5/5 stars. We're members for life!

Healthy Paws has been great to work with since I added it on my two girls 6 years ago. It's simple to submit a claim and they pay out very quickly. One of my girls had to have surgery on both of her CCL tears and Healthy Paws reimbursed us the next day after submitting the invoice.

We just want to sincerely thank Healthy Paws for all they have done for us. Our 13 year old has is a cancer warrior and has needed various surgeries, chemotherapy, and veterinary care. Without Healthy Paws pet insurance, we wouldn’t have been able to give our dog the care and attention that he needs and deserves. The treatments and surgeries have literally saved his life and given us more time with our sweet boy. Healthy Paws does not have caps on his care and that is such a relief to us. We are so happy to be part of the Healthy Paws family and sing their praises to our friends! It is one of the best decisions we have made when we got our dog! We highly recommend them!

I highly recommend Healthy Paws. Our dog got sick, went to an emergency hospital, went to his regular vet, and ended up in a hospital for four days. The day after we submitted the claims, we received an email that Healthy Paws received medical documents and invoices. Next day, we received another email telling us the claims have been reviewed and completed. Seven days after we submitted the claims, we received a follow-up email asking us how our dog is doing. That evening we received the checks. I was quite surprised how efficient the process was. Not only Healthy Paws handled our claims well, they were concerned the wellbeing of our dog. That is why I highly recommend them.

My Ellie Mae has a large lipoma that required a cat scan. Once I paid the bill ($1680.) I submitted the claim form and the paid invoice to Healthy Paws for processing. Within a week I received my refund, (based on the deductible). I find the customer service amazing.