Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,008

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Scott

Absolutely Wonderful

I actually joined Healthy Paws based upon reviews on this website and everything I have read holds true to my experience. Their payment response time is great, every time I have called for customer service their team has been exceptionally helpful and friendly, and they do honestly care about the well being of your pet. I in fact just received a personalized email checking on how my dog was feeling since I recently submitted a bill for an emergency vet visit. I love their service so far and recommend it to any of my friends. My wife even works for a car insurance company, and she recommends customer directly to Healthy Paws when they ask about pet insurance. Great company, great service, plain and simple.
5

out of 5

POSTED: | BY: Leslie

Healthy Paws is Excellent!!

This is my second review but I think it's important because Healthy Paws has come through again! Since we have had Healthy Paws for our senior dog, they have been excellent in processing our claims and refunds. She has had unexpected, odd health issues and we have had issues when our vet has submitted the claims. Healthy Paws has been very responsive and caring. We highly recommend them if you are shopping around for pet insurance.
5

out of 5

POSTED: | BY: Sarah Douglas

Healthy Paws is the BEST pet insurance

I adopted my dog Kona in January of 2011. In the first few days of having him we spent $500.00 on what we thought may have been parvo. Luckily, it was a false positive but the vet quoted us $1200.00 for treatment, which we didn't have. Immediately, we began looking at many different pet insurances and finally settled on Healthy Paws. I'm so glad we did. Our precious Kona has had pink eye, giardia, an ear infection and recently a broken nail. Healthy Paws has settled each claim quickly and efficiently. In our extensive research Healthy Paws gave the best coverage for the most reasonable price. The claim forms are hassle free and I appreciate talking to a real person over the phone. It's so nice to be able to bring your dog to the vet no questions asked.
5

out of 5

POSTED: | BY: Jeffra Nair

Personal and fast service!!!

My 5 month old Havanese ate something he shouldn't have and got very ill with vomiting and diarrhea. He spent a night at the vets and received multiple treatments and xrays. I couldn't believe it when the vet handed me a $1200 bill but was just happy he came out of it healthy and happy.Healthy Paws made my life so much easier when they processed my claim super quick 3 days before christmas!!! I couldn't believe it!!! I then received my check just a few days later!!! This company is amazing and I would ALWAYS recommend them to any responsible pet owner. They even sent me a personal follow up email to check on my pup. I was touched. If you care about your dog or cat then this is the company to trust them to. They do exactly what they promise!!!
5

out of 5

POSTED: | BY: Tim McNair

Way above and beyond the call of duty-and fast too

When we got our Bernese Mountain dog pup I knew we would need insurance.I had insurance with another company in the past and they were fine, but I thought I would check to see if there was a better alternative. For me, that better alternative was Healthy Paws. The things that "made the sale" were; 1. an annual rather than a per incident deductible, 2. No lifetime maximum, and 3. reimbursement of up to 90%. Unfortunately with a six month old dog we have already had to submit claims. The first problem was a stubborn eye infection, which we ended up seeing an ophthalmologist for. More recently, he developed neck pain. We took him to an emergency vet for xrays and lab and started meds. Unfortunately this did not help and he was seen on an emergency basis by a neurologist Christmas eve (Saturday). He had an MRI,spinal tap, multiple lab tests, and was kept overnight in the hospital as he was diagnosed with immune mediated meningitis. He had a follow up visit on Monday and a few additional lab tests. Because of the holiday weekend, I faxed the claims for both visits Monday at around noon. By the close of business Monday I had an email that told me my claim was being processed. By Tuesday morning (less than 24 hours)I had an email with a copy of the remittance advice. The checks arrived the next day. This meningitis adventure was just north of $3800. I chose the 90% reimbursement level, so after subtracting the exam fees which were $350, I got checks totaling just over $3200. No ques

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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