5
out of 5
POSTED: | BY: Cathy Sheahan
Quick, Caring & Efficient!!
We've had dogs for 20 years without pet insurance, but after our last dog was put down and had severe medical issues (cha-ching!!)I realized insurance would have been a good thing.When we adopted Tory, a rescue dog, I started researching pet insurance companies. After a LOT of on-line research, I was most impressed with Healthy Paws coverage, and their customer reviews were amazing. I went with Healthy Paws as they seemed to be the only insurance company that truly cared about the animals.
I joined in 5/2011 and only 2 months later she was bit by another dog. I didn't get around to filing the claim until 1/2012, but after faxing the claim form, within hours they responded to let me know my claim was received, which also included a heart-felt note from one of their reps that they were sorry to hear what had happened to her and hoped she had a quick recovery and is feeling back to normal. It wasn't long after that that I received another email to advise what was covered and the check would be mailed shortly (I went with the 90% reimbursement with $50 deductable plan!).
All I can say is WOW! If only my own insurance company cared as much about my condition and were as efficient as Healthy Paws!!!
You can shop around and compare for yourself but, take my word for it, you can save yourself a lot of time and trouble and simply go with Healthy Paws and decide which of their plans you want to go for!
I was so impressed with their service I emailed them to give them kudos and re