Healthy Paws | Pet Insurance Review

Our Lulu was having problems and we took her in and learned she had a bladder infection. The claim forms were completed by our vet and all went very smoothly. The most impressive part of the story is we received an email from the CPP (Chief Pet Protector)of HealthyPaws asking how Lulu was doing one week after her visit to the vet. The email was not a form email and we were able to communicate with this person. We were so impressed with the whole experience and Lulu is feeling like herself again! I would strongly recommend HealthyPaws to my friends and family.

My 2 year old dachshund had a stomach problem that ultimately required surgery to repair an ulcer. Healthy Paws was there every step of the way. They are not like any insurance company i have ever dealt with. They truly care about the well being of animals. My claim was handled promptly and courteously. Their customer service is unequaled. I highly recommend Healthy Paws.

Our poor little 1 year old lab mix suddenly started vomiting blood on the night before Christmas Eve, the cause of which remains unclear. He needed sedation, IV fluids, labs, x-rays, anti-nausea medications--the works. He started out at our regular vet's office then had to be transferred to the local Emergency pet hospital for ongoing care, more labs and overnight rehydration. He received timely and excellent care in both places, and fortunately he recovered completely over the next few days. Not surprisingly, however, the bill was just under $1000. Thanks to Healthy Paws, we were able to have both vets provide whatever care our puppy needed and knew we'd have much of it covered through his puppy insurance. The claims process is simple, and amazingly, we had our reimbursement check back in the bank within 6 days. 6 days!! I was shocked, especially given that this took place during the Christmas holiday week. This is the best $30/month I could ever spend. We can't thank you enough, Healthy Paws!

I actually joined Healthy Paws based upon reviews on this website and everything I have read holds true to my experience. Their payment response time is great, every time I have called for customer service their team has been exceptionally helpful and friendly, and they do honestly care about the well being of your pet. I in fact just received a personalized email checking on how my dog was feeling since I recently submitted a bill for an emergency vet visit. I love their service so far and recommend it to any of my friends. My wife even works for a car insurance company, and she recommends customer directly to Healthy Paws when they ask about pet insurance. Great company, great service, plain and simple.

This is my second review but I think it's important because Healthy Paws has come through again! Since we have had Healthy Paws for our senior dog, they have been excellent in processing our claims and refunds. She has had unexpected, odd health issues and we have had issues when our vet has submitted the claims. Healthy Paws has been very responsive and caring. We highly recommend them if you are shopping around for pet insurance.