Healthy Paws | Pet Insurance Review

I recently found a lump on the side of one of my dogs, Charley. He is only 3 years old and I am sad to say it was found to be a mast cell tumor. It has been surgically removed, but there are cancerous cells left deep inside him where they could not get everything, which means he will need further treatment - possibly more surgery, radiation, or chemo. I will be consulting with a veterinary oncologist for him, but in the meantime, the wound where his surgery took place on his side has been difficult to heal. Stitches and staples have not been able to keep it properly closed so I have solution to clean it, antibiotics to help ward off infection, and pain medication to keep him comfortable. Through 6 visits to the vet with him in the last month and all the associated expenses, Healthy Paws has been there with great coverage, regular email updates to me about my claim process and timely reimbursements, not to mention the personal touch of inquiring about Charley's progress. Any time I have called to ask them a question, they have been so friendly and helpful. I have been so happy with their service so far and it is great to know I can count on them for that level of service as Charley and I continue treatment for his cancer so that I can focus on him getting well and not have to worry about any administrative hassles that so often come along with insurance claims. I know Charley will be o.k. and have many more healthy years ahead of him, and I will have Healthy Paws partially to

If you are looking for health insurance for your pet, choose Healthy Pets! For some reason, my dog, Lucy developed a limp in her back leg that is only evident after strenuous exercise. Fortunately, and because of all of the health problems my prior rescue dog had, I decided to get pet insurance shortly after I adopted Lucy. Even more fortunate is that I decided to select Healthy Paws. I am so pleased I did!! They processed my claim immediately and I received my check shortly thereafter. In addition to efficiently processing my claim, they were very helpful and extremely caring. In fact, it is not an exaggeration to say that their customer service rivals Nordstrom’s!

I'm not easily impressed, but I was astounded at the fast -- and more important -- personalized service I received from Healthy Paws. If only my own health insurance company was as responsive! Within two days of submitting my poodle's claim (she needed an echo for a heart murmur) I had an email telling me my claim was processed and the check was in the mail. The best part, however, is that they took the time to read the dr's notes and see that my baby's murmur was innocent and stated their happiness at the positive diagnosis. It feels as though we have someone who really cares about our dog.

We've had dogs for 20 years without pet insurance, but after our last dog was put down and had severe medical issues (cha-ching!!)I realized insurance would have been a good thing.When we adopted Tory, a rescue dog, I started researching pet insurance companies. After a LOT of on-line research, I was most impressed with Healthy Paws coverage, and their customer reviews were amazing. I went with Healthy Paws as they seemed to be the only insurance company that truly cared about the animals. I joined in 5/2011 and only 2 months later she was bit by another dog. I didn't get around to filing the claim until 1/2012, but after faxing the claim form, within hours they responded to let me know my claim was received, which also included a heart-felt note from one of their reps that they were sorry to hear what had happened to her and hoped she had a quick recovery and is feeling back to normal. It wasn't long after that that I received another email to advise what was covered and the check would be mailed shortly (I went with the 90% reimbursement with $50 deductable plan!). All I can say is WOW! If only my own insurance company cared as much about my condition and were as efficient as Healthy Paws!!! You can shop around and compare for yourself but, take my word for it, you can save yourself a lot of time and trouble and simply go with Healthy Paws and decide which of their plans you want to go for! I was so impressed with their service I emailed them to give them kudos and re

This was our first dog so we thought it might be a good idea to look into pet insurance. After much research, we decided on Healthy Paws and so glad we did! Healthy paws has been so helpful and informative right from the start. Then came THE incident where our dog Bosco swallowed a needle and thread! Poor guy ended up needing an emergency endoscopy on Christmas Eve! Well, Healthy Paws came through right away after filing the claim. Truly fast and caring this company is! It is quite a relief knowing that Healthy Paws has your back while you can focus on your pets needs. Bosco came home later that night and spent our first Christmas together!