Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 9,925

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Learn more about Healthy Paws’ plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mark T.

Excellent customer service and quick follow-up

Our Beagle was suffering from vomiting and stomach pain when we took him in to see his vet. After a general exam, the vet suggested that he stay overnight for multiple blood tests, an x-ray, IV fluids and observation. This was the first time our 2-year old Beagle was ever seriously sick and also the first time he spent the night away from home so as you can imagine we were very stressed out. As soon as I got home from the vets office, I called Healthy Paws since this was the first time I ever had to file an insurance claim. The lady I talked to expressed a true concern over our Beagles health and was able to answer all of my questions regarding the paperwork involved to file my claim and how to submit it, this really helped relieve some of our stress. Dash was released the next day, the vet believes he ate something bad that resulted in his high liver toxin levels. Our vet submitted the claim form along with his medical records and I received a confirmation email from Healthy Paws the next day that his claim had been received. Two days later we got the itemized claim receipt via email so we knew exactly what would be covered. There was no fine print or no hassle over his claim, everything that I expected to get reimbursed I got reimbursed for. I even got a follow-up email from a Healthy Paws representative yesterday just to check in to see how our Beagle was recovering. You truly could not ask for more when it comes to customer service, ease of filing a claim and sp
5

out of 5

POSTED: | BY: Kastyn Reid

Very reliable and quick to pay claims

We have healthy paws for our 7mth old French bulldog. He ended up getting a skin infection that he needed 4 treatments for. We claimed the treatments with healthy paws and almost exactly a week after our vet sent in the claim forms there was a check waiting in our mailbox for the exact amount they said they would repay under our 90% reimbursement level. They even checked up on our little guy after he was done treatment to make sure that everything was ok. They have been a wonderful insurance company for us and I would recommend it to anyone looking to make sure their pets stay healthy.
5

out of 5

POSTED: | BY: Amy Baily

Fast Claim Processing

Healthy Paws had my claim processed and a check in my hand before my dog's biopsy was even back! Luckily it was negative, but I am confident if she had needed further treatment the process would have been easy. Awesome service. THanks
5

out of 5

POSTED: | BY: Carol M.

The Best Support I could have imagined!

I am so grateful I signed up with Healthy Paws. I did a lot of research & not only liked their mission of supporting homeless animals but also read good reviews. I never imagined we'd need to submit a claim within one year of signing up, but they reimbursed me so quickly, absolutely no hassle with the claim, it couldn't have been easier, & the customer reps are so sweet!
5

out of 5

POSTED: | BY: Joyce Adams

Great company for pet coverage

This is my first experience with pet insurance and we purchased it for our two young Shiba pups. When one required emergency vet care and follow-ups with his regular vet, Healthy Paws was exceptional in making the process as simple as possible, always letting us know that they were there to assist any way they could. Our claims were processed very quickly with a full accounting of all reimbursements. Absolutely no hidden exceptions! I am very glad I took the time to research and read the reviews of the companies offering pet insurance. I know we made the right choice of a company that offers flexible plans, accountability, care and concern. On a scale of one to ten...they are an eleven! Thank you Healthy Paws!

Monthly Cost

$15 – $90, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $100, $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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