Healthy Paws | Pet Insurance Review

I am incredibly grateful for Healthy Paws. I adopted my dog Laika about 6 months ago and thought that it would be best to get her insurance because of past experiences with our other dog. This is the best decision that I have ever made. Two months ago, Laika decided to eat an entire leather dog collar with metal studs. This was the first time that she was ever allowed to stay out of her crate for a few hours when we were not home..and the last. Unfortunately, she had to get emergency surgery and the bill was over $2,000 dollars. The last thing that you want to worry about when your dog is going through something like that is money, and luckily I did not have to because of Healthy Paws. I was reimbursed 90% of that bill, in a very timely fashion. The staff is wonderful, you can tell that they truly care about the well being of your animal. They are there to answer any questions that you may have and even send you personal emails to check on your pet. You will NOT regret getting Healthy Paws Pet Insurance!

Healthy Paws has been fantastic! They have always been so helpful when I've called and spoken with them on the phone. We recently submitted a claim and received our reimbursement check in less that one week! Also, they were so concerned about the well being of our dog. Fantastic customer service. We will highly recommend this company to our friends!

When our lab puppy, Luke, suddenly went lame over the weekend, for what seemed like a broken toe, having insurance made the decision to take him into the emergency vet so much easier. When the vet suggested we get xrays to determine the cause, it was such a relief to not have to let the cost effect our decision. This is already our third claim since we enrolled 5 months ago. Each time the claims team was extremely friendly and showed sincere concern for Luke's well-being. And, WOW... each time our claim was process within 24 hours. Even though, luckily, we haven't had any large claims (each under $250,) it has still paid for itself. I think the deductible, premiums and copay are extremely fair. I can't recommend Healthy Paws enough, and I do recommend them A LOT. I only wish my own health insurance were nearly as good. Healthy Paws is awesome!

My policy has already paid for itself many times over with a single dental claim (tooth fracture through the dentin). He was just a year old and it was one of his lower canines, so we took him to a canine dentist for treatment. Healthy Paws handled my claim in a clear and caring manner. There were no surprises in terms of what was covered and what wasn't. I was very happy to have 90% of the treatment costs covered, minus the exam fee and a $50 annual deductible. They processed my claim incredibly quickly, I had my check later that week. Any time I've called them I've been really pleased with their customer service, and this was no exception. They even followed up a few weeks later to see how he was doing. I love that they actually help shelter pets unlike bogus political organizations like HSUS.

I cannot say enough about how wonderful Healthy Paws has been. Until June 2011 when we switched to Healthy Paws, Pudding, our 8 year old standard poodle, was insured with another company. Every time we filed a claim, there was always a reason that it was not covered. In November 2011, Pudding ruptured a disk in his neck causing neurologic impairment in his hind legs. Thousands of dollars for tests and MRIs, Healthy Paws paid immediately, no questions asked. When I called to say Pudding needed surgery, another $5500, what sort of pre-authorization did I need; the only concern was for Puddings well being and recovery. Again, my reimbursement was received within a few days. I actually received inquiries from the kind people at Healthy Paws as to how Pudding was doing and what else could they do to help. Yesterday I submitted the invoice ($600) for a quad-cart , Pudding’s wheelchair, as he won’t be able to walk for several months. I have just received an email advising me that we will receive a check shortly. It has been a long, difficult several months, but Healthy Paws has made it so much more manageable. I don’t know how we would have been able to handle it all without their assistance. I wish my health coverage was as good or as caring! From the bottom of our hearts, thank you Healthy Paws.