Healthy Paws | Pet Insurance Review

After researching various insurers, we could not have made a better selection. Sure, I've been very impressed with the quick reimbursement of each claim, but what elevates this company is the customer service. Our 1 year old recently had an accident at daycare and required after hours emergency care and several staples. Sadly, the owner of the daycare never called to see if our puppy was okay. You know who did check in? Healthy Paws sent an email to let me know they were processing the claim. About 10 days later they sent another email to check on her progress - no sales pitch involved - they just wanted to let us know they were thinking of her and asked us to give her extra hugs on their behalf. Last night I received another email expressing their happiness that she's feeling better. It feels like they have her picture on the wall!

All I expected after researching various pet insurance policies. Worth every penny of premiums!

In modern times, we're so used to getting worked over by the system, particularly healthcare, so when I had a good experience with Healthy Paws, I was floored. They are kind, caring, and available on the phone without all the menus you typically have to go through with human insurance companies. I don't know why they seem to have so much integrity, and I can't imagine how they stay in business because they are so exceptional and fair. It was unusual to have an insurance company calling ME to make sure they had all my claims. And they reimbursed quickly without pulling any funny stuff. Wonderful company, and if I can't have decent health insurance for myself, then I'm glad my furry children can have the best.

We adopted a large/giant breed from a local shelter little over a year ago and decided to get her (Annabelle) insurance for many reasons . One for down the road when she gets older for her hips.Large dogs especially hers our guess on breed is a rottweiler mix with possibly Neufoundland/Bernese mountain dog/ German Sheperd/Retriever mix. And second she eats everything insight and some are not food. Recently she was treated for her Knee( luxating patella) She is doing great no surgery thankfully just some medicine and supplements for her and a strict diet but at 1 1/2 years old and 90+ pounds it isn't easy. Healthy Paws is so caring for our Annabelle we can't thank them enough. We have had over 4 claims in just the first 2-3 months of signing up for the insurance and they are very quick to take care of the claims this last one came before we had to bring Annabelle back for a recheck. Our veterinarian was surprised how fast and he is going to recommend them to all his patients.

My senior girl has CKD(kidney disease). Healthy Paws has been there every step of the way. I have had many many many claims with them since my girl got diagnosed with CKD. :( Quick turn around on claims, EASY claims process. Easy for the vets as well, which is super important. Great communication, friendly staff. They make it clear, simple and quick. They are clearly the best. I promote them when ever I can, as I have had nothing but the best customer service with them.