Healthy Paws | Pet Insurance Review

Healthy Pets is the best! I've heard horror stories from many friends about their pet insurance from refusing to cover a pet, fighting for the reimbursements, complicated paperwork and rude customer service. I faxed my paperwork to Healthy Paws and had a reimbursement check in less than 1 week. Friendly and timely communications and a follow up with well wishes.

I am very pleased with Healthy Paws. I did extensive research on the various pet insurance companies out there. I ended up with choosing Healthy Paws and I am so glad I did. Here are the things I like about this insurance: 1. Excellent customer service 2. Claims are easy to process 3. Fast reimbursements 4. Affordable plan 5. True to their word Here's my story... My dachshund recently had spine surgery for a herniated disc. I never filed a claim and Meredith walked me through it. She reassured me and was very understanding in what I was going through. The first claim took a little longer because they had to review all medical records of my dog. Meredith called all the hospitals that my dog visited since he was a puppy. Got all the records. I did not have to do a thing. Within a few days, I got an email letting me know that my reimbursement was coming in the mail! The second claim was for the surgery. Within 2 days, I got an email saying the check was coming soon...again! WOW! Service is excellent! I had nothing but superb customer service from the staff at Healthy Paws. They called and emailed me throughout my dog's surgery and recovery. They wanted to make sure I got my claims in and that my dog was recovering. Today, I got an email from the manager asking me how my dog was doing and wanted to wish him a quick recovery! Amazing service! I highly recommend Healthy Paws to all my friends and family. (Quick tip: send your pet's medical records to Health P

These folks are awesome. My pup had to go to an emergency weekend clinic and stay overnight. She also needed medication and lab work. The staff at the clinic faxed our claims over to Healthy Paws, and we got our reimbursement very, very quickly (couple of days). We received an email from Healthy Paws right after our reimbursement, asking how the dog was doing. It was such a nice and appreciated personal touch.

Words cannot express how pleased I am with Healthy Paws insurance. My little year old puppy Lola got herself into a lot of trouble recently with a double bowel obstruction. Apparently, she is a goat in dachshund clothing and likes to eat just about everything and anything that she can swallow. Needless to say we were in a state of near panic when she became very ill. Over the course of a couple days she had surgery and is now well on her way to a complete recovery. Thanks to Healthy Paws, during the entire situation, cost for her care and money were now an issue. They were there when Lola needed them with kind words, outstanding customer service and amazing support. I encourage anyone who has a pet as part of their family to check out Healthy Paws and purchase insurance. Thanks so much Healthy Paws.

I nearly lost my best friend in the whole wide world 3 weeks ago. My tweenie Doxie "Lola" had a double bowel obstruction. Little did I know this 17 month pup was a goat eating large chunks of her chew toy, dried palm husk, dental floss, grass and my long hair! Multiple visits to the ER were so stressful and when they finally found the diagnosis she had to have a gastroenterostomy. Knowing that I had Healthy Paws pet insurance helped tremendously and I could focus my emotions on Lola, not the financial constraints. It's sad t0 think that people who don't have the funds would have to put their animals down. My theory on insurance is, if you have it you won't need it, but I am so glad I purchased it and grateful beyond words to this fantastic company. My claim was processed promptly in less than 2 weeks. I received no harassment, just a pleasant letter of well wishes for Lola and a welcomed check for nearly 90% of the total cost. If there is one think I can pass on to others it's take the time to get pet insurance... the $29/month is so worth it when you are faced with a $5,000 emergency visit bill.