Healthy Paws | Pet Insurance Review

Healthy Paws processed my claim quickly, easily, with no problems or red tape. They are always courteous and well-informed. You can tell the customer service reps take good notes because they are always up to date with a particular issue when you call or email. The follow-ups are a nice touch, too. We all have to deal with insurance - with our cars, homes, lives, etc. It's very reassuring to have found a company that sticks by their word, plain and simple. There were no surprises with our claim. We sent in our cat's sparse, prior medical history (vaccines and neutering) at the time of the accident, and had our vet forward the documents for the surgery they had to conduct on our cat. That's it! Within a couple weeks, I had my check. I would wholeheartedly recommend Healthy Paws based on my experience.

I signed up for pet insurance about 2 years ago for my beautiful LabX Teddy. The only regret I have is that I didn't sign up sooner!! The staff is prompt and efficient and they REALLY do care about the health and welfare of your dog. Teddy has recently had to have oral surgery and had it not been for Healthy Paws, I don't know what I would have done. The cost each month for his plan is nothing compared to the piece of mind that I get...truly the best money I ever spent!

I cannot say enough about the wonderful service and care we have received from Healthy Paws. Not only is the claim process quick and hassle-free, but from the time we signed up they have taken a personal interest in our dog, and have sent follow up messages just to see how she's doing after a vet visit. Everyone I've dealt with has been pleasant and professional. I wish all insurance companies were this good!!

My 1.5 year old Shih Tzu/ Maltese mix Butters started of the day ok. Almost immediately after breakfast he vomited and started to seem more low energy than usual. Off to obedience training we went, when all of a sudden a noise I have never heard any living creature make came out of his throat. It was a gagging/coughing noise that I could not identify.Since he had vomited earlier that day I was concerned that he was having continued GI issues, so off to the vet we went. After a set of xrays, some sub Q fluids and medication we were about to leave when he vomited again! $250.00 later we were home. As the night progressed the gagging/coughing thing increased and I became extremely worried, so off to the ER we went. After another set of xrays and blood work he was diagnosed with Kennel Cough. After an additional $560.00 we were sent home with antibiotics. Being a new pet owner I wasn't sure what to do to help my fur baby feel better and I was a little in shock at the cost of care. I am very thankful that I made the decision to purchase pet insurance through Healthy Paws. They helped facilitate getting all the necessary paperwork from both the vet and ER to process my claim. The process was simple and in less then a week I had my reimbursement check. Its definitely the best investment I have made in a long time. Thank you Healthy Paws!

It had only been 2 months since we signed up with Healthy Paws and unfortunately our pet needed to be hospitalized due a severe stomach problem. The total cost was $3,300. Our claim was processed expeditiously and we received the proper reimbursement. We also received a follow-up Email inquiring as to our pets recovery. Needless to say, I would highly recommend Healthy Paws to anyone who would listen!!