Healthy Paws | Pet Insurance Review

I have had Healthy Paws Insurance for my two pets since 2019, claimed the insurance once with no problem. This year, I filed a claim (second time in four years) in the beginning of February, up until today ( March 29), I heard nothing back. I emailed them several times and each time I received generic message of claim processing and expected to finish in 7 days, that’s many many 7 days. I originally bought this insurance because the premium is lower than others and good reviews. Since then, insurance premium has increased and will be increased again next cycle. I finally decided to cancel this insurance, they are good at taking your money but not fulfilling their duty. In this day and age, good reviews online don’t mean a lot.

Healthy Paws insurance is great, reps are wonderful easy to use and takes cares of claims in a wonderful fashion

Healthy paws is always prompt with their communication and treat us fairly. I can always count on them to process claims accurately and reach out when they need any further information. We'll always recommend them and their awesome services.

Healthy paws is always prompt with their communication and treat us fairly. I can always count on them to process claims accurately and reach out when they need any further information. We'll always recommend them and their awesome services.

I have a Healthy Paws policy that reimburses 90% of covered expenses after a $500 deductible. My dog ingested something that caused a blockage in his intestines and nearly killed him. It required the services of an internal medicine specialist who performed surgery and was able to remove the blockage. He had multiple complications and was hospitalized for nearly a week. Ultimately, the charges were over $22k. Healthy Paws reimbursed me for 90% of the covered expenses, just like it was supposed to work. If I didn't have Healthy Paws, I would not have been able to afford the care I needed. The company was very responsive throughout the process and the reimbursement is in my bank account before my credit card bill is due.