Healthy Paws | Pet Insurance Review

To All Pet Parents, I would like to share my recent experience with Healthy Paws Pet Insurance. We added two puppies to our family last fall, a Cream colored Lab and Black English Cocker Spaniel. Our Lab was between 8-9 weeks old and our Spaniel was about 12 weeks old when we brought them into our home. I grew up with dogs and have had several of my own including a wonderful Yellow Lab I adopted from a shelter who passed away early last year at nearly age fourteen. He was remarkable and is a dearly missed friend. Dogs are amazing companions that keep us humans grounded in so many respects and remind us of what is really important in life. After bringing our new puppies home, I began researching a variety of pet health insurance companies/plans via numerous websites. As those of you know that have gone through the due diligence process, there are many companies out there that claim to be the best, yet their advertised coverage does not always match up to reality when you need them most. After all, they are making you a promise to be there when you need them. The last thing you want to have to deal with during such a difficult time is an insurance company that will try to do all they can to avoid paying the claim or minimize a legitimate reimbursement to you, the policyholder. Upon an exahaustive search over the course of a month or so, I ended up selecting Healthy Paws Pet Insurance. I chose them for several primary reasons: 1.) The reviews by current customers were out

We rescued our puppy when he was 3 months old. He is a pretty healthy boy, but seeing how harsh sometimes these puppies are playing with each other made us look for pet insurance. Just in case. Ever since we never regretted our decision. We are a new puppy’s parents and we never knew that dogs may have that many issues with health. So Healthy Paws Insurance made our life much easier. With our new puppy we met our deductable amount quite quickly and we didn’t have any problem with our first reimbursement. The reimbursement actually was surprisingly prompt. Their customer service is outstanding. I am sure we’re gonna stay with Healthy Paws for many, many years.

I adopted a stray dog who appeared healthy. Within two months of signing up with Healthy Paw, a rare bone anomaly was discovered. After my deductible, Healthy Paws reimbursed my bills at 90%, saving me over $1500. Within this same year my dog was found to have bladder stones. Another surgery later, Healthy Paws came through yet again, reimbursing all vet bills at 90%. Honestly, if I didn't have their insurance, I would be so deep in debt I wouldn’t know what to do. Their reps are helpful, caring, and super prompt with payment. I've recommended their service to my vet's office and will do so to anyone who asks.

Our pup had an issue that was causing him pain and limiting his ability to play and enjoy his doggy life. It killed us to see it. After a trip to the vet, they had determined the issue and had a plan to surgically correct it. Fortunately, we had signed up for Healthy Paws insurance way before this and it made concerns with the financial part of surgery much less concerning (although, as most pet owners can attest to, we'd have foot the bill at whatever cost to us). Post surgery, the dog's spirit was immediately lifted, despite the little cone that made him look more like a desk-lamp than a dog. While this wasn't an experience we wished to live through, we made the right choice in partnering with Healthy Paws for it! Lightening quick service, review of documents, and reimbursement were what we got--the speed with which this took place was spectacular. After emailing the documents, I received a confirmation response within 10 minutes. 5 minutes after the confirmation email, we had our reimbursement statement. A check was in our mailbox 4 days later. A week post-surgery we received a sincere follow up to check in how the pup was doing. This wasn't a sales message. This wasn't advertising or marketing. It was genuine concern from a company who cares about their service and the families they help. I only wish my own health insurance was this solid! I've already recommended Healthy Paws to my parents and friends who own pets.

My dog required TPLO surgery on both rear legs. Watching him walk as if crippled was so awful. When I was told it would cost $ 8000.00 I thought I would faint. But my next thought was that Healthy Paws insurance would come through for me. Did they ever! I received notification that my claim was being processed and then that my reimbursement was in the mail...the day after the clinic sent in the claim! The Healthy Paws customer service is simply the best! Their insurance is worth every penny.