Healthy Paws | Pet Insurance Review

I am so thankful for Healthy Paws. My dog needed major leg surgery and Healthy Paws was there for me every step of the way. They confirmed beforehand what would be covered, (which was nearly everything as I have 90% coverage). They responded quickly to my requests and questions, and I truly felt like they cared about being helpful and providing great service. They reimbursed me for the surgery in a few short days, and they sent a follow up email to check on how my dog was recovering. The experience has been nothing but positive and I have told every pet owner I know that Healthy Paws is by far the best pet insurance company around. Thank you Healthy Paws!

I did a lot of research on pet insurance when I got a new puppy almost two years ago. I am so relieved that, after reading everything I could find, I settled on Healthy Paws Pet Insurance! They have been perfect in every way! I am sorry to say that I have had many claims...but happy to report that Healthy Paws has been a wonderful company to work with. My latest claim was for a urinary problem, and required expensive diagnostics. They paid my claim cheerfully, and swiftly! They are concerned with my dog's health, and are happy to be able to help me afford the best care for him! I could not be more pleased with Healthy Paws!

My dog had major gastro problems. Everyone at Healthy Paws was very courteous and showed care and compassion for my pet. My claim was rapidly processed and the customer service was second to none!

Dogs, especially puppies love to chew. Unfortunately, it doesn’t matter what it is. Two weeks ago I came home to find my $10 sunglasses on the floor. All that remained of the sunglasses was the wire eye frame and a ¼ of one side. Everything else was gone. After franticly searching the house looking for any of the missing parts I came to the conclusion that the parts (glass and all) were inside one of my two dogs. So, off to the vet we went. Both my Weimaraner (Emma) and Schnauzer-terrier mix (Molly) were x-rayed. I was surprised to find that it was Molly, and not the Weimaraner that had eaten the glasses. Some parts passed naturally (to include some small glass shards); however, some of the metal bits wouldn’t leave her stomach. After 48 hours of watching and x-raying Molly to see if the metal bits were moving through the body, it was determined that they were not moving. So it was decided to attempt to retrieve the metal and glass bits endoscopically. The vet informed me that some pet insurance companies do not cover "accidental" ingestions. That made me a bit nervous. When I called Healthy Paws to let them know what happened and to see if I was covered, the Healthy Paws representative asked “Is Molly doing Okay now?” I really got the sense that first and foremost; she was genuinely interested in how Molly was feeling. When I asked if I was covered she said "Absolutely". The endoscope couldn’t retrieve the 75+ glass bits, screws and small metal parts.

We received our Alaskan malamute puppy, River, on 09/29/12. We fell in love with him immediately and considered him part of the family from day one. We were a bit skeptical about signing him up for pet health insurance; however, we started to look into it and decided to enroll him in Healthy Paws. Several months after he was enrolled, River ended up getting sick. He was lethargic and wasn’t able to keep his food down, so we took him to the vet. We had to schedule two separate visits, which included exams, x-rays, an action plan, and monitoring his progress. We followed the direction of the vet and River made a full recovery. I worked with the vet’s office to process our claim with Healthy Paws Ins. and was so pleased with how fast it was processed. Healthy Paws definitely exceeded my expectations. I have already referred Healthy Paws Pet Ins. to two separate friends (both who have added new puppies into their family). I will continue to pass on my positive experience with Healthy Paws and recommend them to other proud pet owners as a reliable pet insurance company.