Healthy Paws | Pet Insurance Review

My beautiful 9 month old frenchie had a severe elongated palate and needed surgery and his nares altered and Healthy Paws not only handled my claim quickly but also kept me it touch as to every aspect of the transaction. They also always asked how my boy was doing and sounded truly concerned. Nice touch!

We recently welcomed an adorable little Shi-poo puppy by the name of Bijou into our family . After having her spayed and experiencing sticker shock over the cost of medical care, we decided to purchase a health insurance plan to cover any mishaps or illnesses. We figured we would be paying premiums for several years before having to use the policy - Bijou is a baby, after all. But wouldn't you know it, at the tender age of 8 months, Bijou began to have digestive problems which would not clear up with the ordinary measures suggested. Blood work, x-rays, and ultrasounds were performed to try to find the cause of her troubles. While waiting for further testing, Bijou became very ill. She was playing Frisbee one minute and then unresponsive the next. A trip to the emergency hospital on a weekend was necessary. An overnight stay was ordered where she received IV's and steroids to help her bounce back to her frisky self. During our search for a health plan, we did lots of comparing and we decided to purchase a plan from Healthy Paws Insurance. I faxed bills for the diagnostic work that was performed on Bijou ($1,400). After requesting Bijou's brief medical records from the vet, Healthy Paws paid promptly exacting as promised in their plan. When I went to work from the ultrasound visit, I faxed the bill over to Healthy Paws and by the time I got home from work there was an e-mail advising me that all of her claims had already been processed! The checks were rec

I am personally overwhelmed by the support we have received from Healthy Paws ("HP). My dog developed a heart valve issue that required many tests and ultimate surgery to open a collapsing heart valve. HP was there with both financial and personal support throughout the process. My puppy seems to be on the road to recovery thanks to great Vets and HP. All claims were processed very rapidly. A great company with a heart.

Max was diagnosed on 9/20/12. Those who are familiar with this illness know that it changes the lives of the owner and the pet forever. He lived through the critical 48 hours and Max is one of the lucky ones so far. He is still here after 2 weeks. It's known for being one of the scariest and also one of the most expensive diagnosis' a pet can have and Max will fight it for life.I faxed the first claim (including Max's clinical history) on 9/24-received a confirmation e-mail same day. Rec'd the explanation of benefit letter with amount of reimbursement (accurate to the penny)on 10/1. The check arrived on 10/5. Faxed the second claim on 10/2-again, same day confirmation; EOB letter SAME DAY and received the check on 10/6. Faxed the third claim yesterday on a Sunday-thinking I would get a jump on Monday, but THEY WORK ON SUNDAY. Rec'd the EOB letter Sunday evening. Don't hesitate- this is the best insurance by far. I'm telling everyone who will listen! Just a great company-which has helped get us through this. I honestly don't know what we would have done without them.

Our Boston Terrier puppy got sick a few weeks after we enrolled and the staff at Healthy Paws made filing our first claim an easy and reassuring experience. Not only was our puppy's care covered just as expected, without any sneaky stuff, but the communication we got during the process and after the claim was processed was thorough, easy to understand, and downright friendly. Our claim was processed within a couple days, and the whole experience couldn't have gone better... well, maybe if the puppy hadn't gotten sick in the first place :) I never expected to be extolling the virtues of an insurance company, but as long as HP continues to provide this kind of service to me, I will continue to recommend them to friends and family.