Healthy Paws | Pet Insurance Review

My 4/yr/old Boxer, was found to have an anal tumor,chronic anal gland issues, and blew out his right cruciate ligament all during the month of December 2012. (Merry Christmas!) Two different veterinarians explained to me that the surgeries needed to be done sooner rather than later, as Rocky's good rear leg was taking additional stress from the overuse due to the bad right rear leg. Surgery was scheduled for 12/27. Thankfully the anal tumor turned out to be benign. Rocky's post op period started out a bit difficult, but he is now on the mend. He starts water treadmill therapy this week. He is expected to be fully functional on both legs before the snow melts for spring in Alaska. What a relief! I can not imagine having a large male Boxer crippled for life at the young age of 4 y/o had I not been able to afford his surgery and the worry of not knowing if a tumor was cancer. My customer service experience with H.P. was great. Everything regarding reimbursement at 90% for costs above the deductible (I selected the $500 annual deductible but there are lower amounts available at signup) was as stated in the plan. There were no surprises when I received the detailed outline of the reimbursement payment. When I first looked into pet insurance plans, I chose Healthy Paws because I could actually understand how the plan would work. It written in clear language and did not appear to have a lot of "gotchas". I did not expect to need pet insurance until Rocky aged, but sure am gla

Just wanted to write and say that Healthy Paws is a wonderful company!! The customer service is the best. Our Lab, Lucy had unexpected knee surgery and thank goodness I had Healthy Paws insurance. I submitted Lucy's claim online and received a return email the very same day with an explanation of benefits. Within a week I received my check. No problems, speedy reimbursement, and the best customer service. I've been telling anyone who will listen to get Healthy Paws Pet Insurance. You won't be disappointed.

Dealing with insurance companies for humans can be a bitter experience and I expected the same with pet insurance. Over the years, I've had lots of pets, but never had pet insurance. I was so lucky to pick Healthy Paws after research, reviews and talking with the co-owner of the company. I signed our kitty, Kato, up, about 4 years ago, and have never regretted this decision. He was a few months old, had a clean bill of health, so everything has been covered, minus office visits, shots, etc., any of the well-being things mentioned in the policy. Kato is not a big cat, and he is neutered, but he defends his territory as if he was a lion; therefore, he gets into some nasty fights. More than once, he has come home from the vets with drainage tubes, stitches, collars and medicines and I have never had a claim denied. I email the claim form in, and within 24 hours I get an email stating my claim is in process and a check is usually in my hand within 4-5 days. I have had nothing but good experience with all the folks at Healthy Paws and there are no extra costs to have coverage for cancer, etc., this is included in the premium. And you can decide what percentage you want reimbursed...this dictates your monthly cost. Make sure you understand the policy and you will avoid any misunderstandings.

I did a ton of research and Healthy Paws is simply the best. I even chose them over a company-offered benefit. Here's why they are the best: 1. Best value for money. 2. Awesome customer service! 3. Prompt claims processing with no hassle. 4. They have foundation in which they donate back to saving animals --- can it get any better? Don't think twice about another insurance company. Stick with Healthy Paws and you'll never be sorry.

Ophelia, our toy poodle began limping when she was around nine (9) months old and we thought she pulled a muscle or twisted her leg during one of her favorite play time activities (tug of war). Sadly, her limp continued to worsen and after two weeks, we finally conceded and took her to our veterinary for an exam. Once there, our Veterinarian conducted tests and x-rays and determined that both her hind femoral heads were severely damaged and diagnosed Ophelia with Legg–Calve–Perthes syndrome. Legg-Calve-Perthes syndrome is a disease of the hip joint that results in abnormal deformity of the ball of the hip joint and starts with an insult to the blood supply to the head of the femur bone. As the blood supply is damaged, the bone dies off leading to the bone in the femoral head to collapse and the cartilage coating of the femoral head becomes cracked and deformed. This leads to arthritis or inflammation of the hip joint causing pain and lameness in the affected legs. The cause is not completely understood however the treatment is a femoral head and neck excision with an excellent prognosis. (Degner, 2004) Sadly Ophelia had the issue with both her legs and required a double Femoral Head Ostectomy (FHO) which is expensive and painful. We scheduled the surgery for both her legs and once the surgery was completed, our Veterinarian and the Orthopedic Surgeon signed the claim form and their office sent the claim and all of Ophelia’s medical records to Healthy Paws. He