Healthy Paws | Pet Insurance Review

I cannot express how impressed I am with the service provided by Healthy Paws.My sweet kitty, Pepper, broke her hind left leg (tibial fracture. We don't exactly know how (she is indoor only). We've had to make over 5 trips to the vet in less than 3 weeks. She also had to be taken to the emergency vet twice during this time. Although not all of my claims have been sent to Healthy Paws yet, I did receive a check today from them for the first few visits. The experience was surprisingly hassle-free. Since this was our first claim ever, we needed to submit all of Pepper's vet records to them. Once they had everything we needed, our claim was processed within a day, and I received the check in another two! I spoke to one of their customer service reps a couple times, and she was always helpful. I also received an email asking me how Pepper was doing. The entire experience left me feeling like they really cared, much unlike the 'evil insurance company' image I had in mind. :)

My 3 year old dog Scooby had a black growth on her gums on her lower jaw which was covering up 3 of her teeth. I took her to my vet who told me that the growth looked like a condition called Epilus which has three types. 2 are benign and 1 is precancerous which usually invades and degenerates the jaw bone. Our first course of action was to surgically remove the growth, send it in for pathology and take an X-ray of her jaw. This procedure cost us 986.68. We submitted our claim to Healthy Paws the same day as the surgery and immediately got an e-mail requesting the records from our veterinarian. it took them a few days to get Healthy paws the records but once they received them they processed our claim within a few days and sent out a check reimbursing us the following day paying 90% of her surgery. We have a $100 a year deductible which was applied to this claim so we received a check for $712.03. Unfortunately our story does not end there. The x-rays and pathology came back that Scooby did have the pre cancerous Epilus so we were referred to a specialist for yet another surgery. This time they had to do a CT scan on Scooby and remove 3 of her teeth and a section of her jaw bone to stop the spreading of the disease and the degeneration of her bone. She spent one night in the hospital and came home with pain meds, antibiotics and anti inflammatories. This surgery and all the medications cost $4,354.90. The veterinary specialist submitted all the paperwork to Healthy paws along

Easy to work with and prompt responses.

Healthy Paws has provided our dog an amazing health insurance! Our healthy energetic 3-year old German shepherd was suddenly very sick and had high fever. We made several visits to the vet. Soon after, we found a lump in her neck, which grew large enough to make us very concern. Our vet suspected that this was caused by some infection. The lump grew large enough that our shepherd was referred to a specialized surgical center. Our dog had to go through a series of treatments and tests including x-rays, biopsy, and ultrasound. She had a very complicated surgery in which the effected tissue had to be removed and tested for infection or cancer. In addition she was hospitalized following the surgery for a day. The total costs for all treatments and diagnosis ended up being over $3500. We were paid for everything that the policy had promised us and were very satisfied with the service. Everything that Healthy Paws promises in their policy is clearly stated without loopholes or misstatements. The claim process was very easy. Although this was our first claim, our check arrived in less than a week. Healthy Paws is the best pet insurer out there. I highly recommend them to any pet owner.

My first experience filing a claim came when my 2 year old pitbull torn her ACL and needed surgery. Healthy Paws made the process so simple and have called and emailed to check on Coco's recovery. I couldn't ask for anything more. Their genuine concern for pets shows through!!! Your coverage has truly been a blessing.